Retail Associate - AEON Bukit Tinggi

FAST RETAILING CO., LTD.; Malaysia; On-site; MYR 25,000 - 33,000; Full time

Job summary

Uniqlo Malaysia is hiring a Customer Service Associate to prepare the store for shoppers and greet customers with a smile. You will assist with products, act as a product specialist, and follow the training plan to learn about our offerings.

The role requires a proactive, team-oriented person who respects colleagues and store standards. The position is based in Malaysia with shift work including weekends and public holidays, and emphasizes integrity, good English communication, and a friendly,

Qualifications

• Diploma or Bachelor's degree or higher.
• Good level of English (reading, writing and speaking).
• Willing to work on shift including weekends and public holidays.

Responsibilities

• Prepare the store for customers' shopping experience and greet customers with a smile.
• Assist customers with product information and advise on wearing products.
• Be a product specialist and follow the training plan to learn about products and services.
• Take ownership of products under your responsibility and maintain store standards.
• Respect colleagues and maintain a clean, welcoming environment.

Skills

Customer service

Communication

Teamwork

Initiative

Education

Diploma/Bachelor degree or higher

Job description

Responsibilities:

• Prepare the store for customers' shopping experience.
• You are expected to perform some simple cleaning at our merchandise fixtures, check stock and replenish necessarily.
• Greet customers with a smile and offer basket.
• Be of service by offering your assistance to product and advise to wear them.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on our products and services.
• Check and ask superior when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Requirements:

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (in terms of communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Uniqlo Malaysia was established in June 2010 as a joint between Fast Retailing Co.Ltd and Wing Tai Clothing Sdn Bhd (formerly known as 'DNP Clothing Sdn Bhd'). The venture launched its 1st store at Fahrenheit88 in November 2010.