Retail Assistant (Pavilion Elite Bukit Bintang)

Muji Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 29,000; Full time

Job summary

Muji Malaysia Sdn Bhd is seeking a friendly Retail Associate to assist customers on the sales floor, meet daily and monthly sales budgets, and provide proactive product information.

You will handle stock checks, tagging, shelf replenishment, and help at the checkout when required, ensuring Muji standards of service.

This role requires at least SPM and 1–2 years retail experience; a detail‑oriented, outgoing team player with a positive attitude will fit well.

Qualifications

• Minimum SPM with 1–2 years of retail experience.
• Positive, passionate about retail industry.
• Attention to detail, articulate and outgoing.
• Result oriented and good team player.

Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at assigned areas or departments.
• Provide product information and service to customers pro-actively.
• Greet and assist customers at the sales floor attentively.
• Assist in receiving, counting of stocks, tagging and labeling.
• Monitor and check goods with expiry date (Health & Beauty / Food).
• Do daily/weekly housekeeping.
• Tag sensor tags, especially for garments.
• Feedback on fast and slow moving stock.
• Maintain the work area adhering to safety standards.
• Perform daily stock replenishment.
• Assist the cashier at the Checkout point when required.
• Report price errors.
• Inform customers about extended services and fees (Home delivery & Alteration).
• Demonstrate Muji service standards.
• Provide effective service to customers.
• Gather feedback from customers for improvements.

Skills

Customer service

Detail orientation

Outgoing

Team player

Positive attitude

Retail experience

Education

SPM or equivalent

Job description

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when requiredResponsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed

Roles & Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when required
• Responsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed

Requirements

• Minimum SPM with 1 – 2 years of retail experience will be an added advantage
• Positive and with passion in retail industry
• Like interacting with customers and have an eye for details
• Articulate and outgoing
• Result oriented and good team player