Retail Associate

Private Advertiser; Selangor; On-site; MYR 24,000 - 36,000; Full time

Job summary

Private Advertiser in Malaysia is seeking a Retail Sales Associate to welcome international travellers, match products to their needs and travel restrictions, and upsell wine and spirits. You will explain duty-free pricing, close transactions with confidence, and track daily sales and KPIs to improve conversion and average spend.

You will keep displays neat, assist with brand promotions and sampling, learn brand stories, and share product information with customers while recording feedback for

Job description

You will welcome international travellers, ask a few quick questions, and match products to their needs and travel restrictions. You will recommend and upsell wine and spirits, explain duty-free pricing, and close transactions with confidence. You will track your daily sales and KPIs, adjusting approaches to improve conversion and average spend.

Key responsibilities

Welcome international travellers and match products to their needs and travel restrictions

Recommend and upsell wine and spirits

Explain duty-free pricing and close transactions with confidence

Track daily sales and KPIs, adjusting approaches to improve conversion and average spend

Keep displays neat, stock levels full, and rotate products to maintain presentation and freshness

Follow airport retail procedures for safety, cleanliness, and security at all times

Learn brand stories and tasting notes through company training

Share clear information with customers about products

Assist with on-floor brand promotions and sampling activities when required

Record customer feedback and sales trends to help the team refine displays and offers

What can I earn as a Retail Sales Associate