Retail Assistant Supervisor: Barbecue & Sales Lead

Bee Cheng Hiang Hup Chong Foodstuff Sdn Bhd; Johor Bahru; On-site; MYR 47,000 - 69,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

Bee Cheng Hiang Hup Chong Foodstuff Sdn Bhd in Johor area is seeking an Assistant Supervisor to oversee daily retail outlet operations, ensure cleanliness and regulatory compliance, and report safety issues to HR/management. The role emphasizes customer service, sales performance, staff supervision, cash & POS management, stock handling, and mastery of barbecue skills.

Requires SPM/ Diploma/ Bachelor’s in Hotel Management or Food Tech with 3+ years in F&B, strong English and Mandarin, MS Office

Qualifications

• SPM/Diploma/Bachelor's degree in Hotel management or Food tech with min 3 years of relevant experience.
• Minimum 3 years’ experience in retail operations, sales, or a related role in F&B.
• Excellent communication in English and Mandarin.
• Proficient in Microsoft Office; willing to learn new systems.
• Willing to work retail hours in non-halal workplace; training in KL with accommodation provided.

Responsibilities

• Outlet Operations: Oversee daily operations of the retail outlet; ensure the shop is clean, organized, and compliant with SOPs and regulations; report incidents or safety issues to HR/management.
• Customer Service: Deliver excellent customer service by addressing inquiries, providing information, and resolving complaints; aim to enhance customer satisfaction and relationships.
• Sales Performance: Monitor sales, promote products/promotions, and lead the team to hit targets.
• Staff Management: Supervise, guide and coach retail staff; monitor attendance, punctuality and grooming; plan staff duty rosters.
• Cash & POS Management: Ensure accurate cash handling and POS transactions; perform daily closing and reconciliation.
• Stock Management: Stock count, labeling, display, arrangement and reporting.
• Barbecue skills: Must be able to master barbecue skills.

Skills

Retail operations

Team supervision

Customer service

Bilingual English Mandarin

Education

SPM/Diploma/Bachelor's degree in Hotel management or Food tech

Tools

MS Office

Job description

Bee Cheng Hiang Hup Chong Foodstuff Sdn Bhd in Johor area is seeking an Assistant Supervisor to oversee daily retail outlet operations, ensure cleanliness and regulatory compliance, and report safety issues to HR/management. The role emphasizes customer service, sales performance, staff supervision, cash & POS management, stock handling, and mastery of barbecue skills.

Requires SPM/ Diploma/ Bachelor’s in Hotel Management or Food Tech with 3+ years in F&B, strong English and Mandarin, MS Office