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HYGR SDN BHD is seeking a friendly retail customer service representative for a 6-month full-time contract in Selangor. You will greet customers, share product information, distribute samples, and handle sales at POS or manually.
Responsibilities include cash handling, daily reports, stock upkeep, and staying updated on product features and promotions to assist customers effectively.
This is a full-time contract position (6 months, renewable) in a retail customer service environment. You will greet and assist walk-in customers, distribute product samples, process sales transactions, maintain the cart, handle cash and digital payments, and submit daily reports.
Key responsibilities
Greet and assist walk-in customers with product information and recommendations
Distribute samples hygienically - clean testers before and after shifts
Process purchases via Point of Sales (POS) or manually - ensure accurate records
Keep cart clean, organized and well stocked at all times
Reconcile cash and digital payments at day-end; report discrepancies
Submit daily sales, cash and stock report - alert supervisor on low or fast moving stock
Stay updated on product features, ingredients, and promotion to better assist customers
About you
Minimum SPM qualification or equivalent
Previous retail/customer service experience is an advantage
Friendly, well-groomed, and customer-oriented personality
Good communication and interpersonal skills
Able to work in a fast-paced environment
Responsible, punctual, and willing to learn
Basic knowledge of cashier/POS system is an added advantage
Able to communicate in Bahasa Malaysia and English