Retail Assistant (Sunway Carnival, Penang)

Muji Malaysia Sdn Bhd; Seberang Perai; On-site; MYR 25,000 - 36,000; Full time

Job summary

MUJI Malaysia Sdn Bhd seeks an entry-level, full-time Retail Associate to support daily sales floor operations, greet customers, and provide product information to drive sales. You will also help with stock tagging, replenishment, and cashier tasks, while upholding MUJI service standards.

Ideal candidates are detail-oriented, outgoing, and eager to work in a team to deliver excellent customer experiences and maintain store standards.

Qualifications

• Minimum SPM with 1–2 years of retail experience appreciated.
• Positive and passionate about retail.
• Enjoy interacting with customers and detail oriented.
• Articulate and outgoing, able to work well in a team.
• Result oriented and collaborative.

Responsibilities

• Assist in achieving daily and monthly sales budgets.
• Provide product information and services to customers proactively.
• Greet and assist customers on the sales floor attentively.
• Assist in stock receiving, counting, tagging and labeling.
• Monitor goods with expiry dates (Health & Beauty / Food).
• Perform daily/weekly housekeeping and stock replenishment.
• Assist cashier at checkout when required.
• Report price errors and understand extended services (delivery & alterations).
• Demonstrate Muji service standards and gather customer feedback.

Skills

Customer service

Retail experience

Team player

Education

SPM

Job description

Full-time Permanent Entry Level

Posted 23 Oct 2026

Description

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when required
• Responsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed

Requirements

• Minimum SPM with 1 – 2 years of retail experience will be an added advantage
• Positive and with passion in retail industry
• Like interacting with customers and have an eye for details
• Articulate and outgoing
• Result oriented and good team player

Company Overview

MUJI was founded in 1980. Its origin was a thorough rationalization of the manufacturing process with an eye to creating simple, low-cost, good quality products. Specifically, we reexamined products through three lenses: material selection, inspection process and simplification of packaging. For instance, if you omit the bleaching process for pulp, the resulting paper is light beige in color. MUJI used this paper for its packaging and labels. The ensuing products are remarkably pure and fresh. In notable contrast to the prevailing over-embellished products in the marketplace, MUJI's products both won great appreciation and sent shock waves not only through Japan but across the entire world. Mujirushi Ryohin, MUJI in Japanese, translates as \"no-brand quality goods.\" MUJI's goal is to give customers a rational satisfaction, expressed not with, \"This is what I really want\" but with \"This will do.\" \"This is what I really want\" expresses both faint egoism and discord while \"This will do\" expresses conciliatory reasoning. We have been credited with being \"resource-saving\", \"low-priced\", \"simple\", \"anonymous\" and \"nature-oriented\". There are more than 1,000 MUJI stores around the world carrying more than 7,000 items ranging from clothing and household goods to food and even houses. But the foundation of our ideology hasn't changed since the day we were conceived; like the compass that points due North, we continue to orient ourselves to the basis and universality of daily life.