Retail Assistant | Fresh Food Service Champion

Lee's Frozen Food Sdn. Bhd.; Shah Alam; Presencial; MYR 30.000 - 42.000; Jornada completa

Descripción de la vacante

Lee’s Frozen Food Sdn. Bhd. is seeking a Retail Assistant to act as the frontline ambassador, delivering warm customer service and keeping the outlet well-stocked and visually appealing.

You will support daily operations, maintain food safety standards, and assist with stock handling and checkout duties. The role requires at least 1 year in retail or customer-facing work, a customer-oriented attitude, and willingness to work at the Sri Gombak outlet, including weekends and holidays.

Formación

• At least 1 year of experience in retail, supermarket, frozen food, or customer-facing roles.
• Honest, responsible and customer-oriented attitude.
• Willing to work in Sri Gombak and on weekends/holidays.

Responsabilidades

• Deliver excellent customer service by greeting customers and handling queries and complaints.
• Promote products, seasonal items and ongoing promotions to increase sales.
• Assist in inventory management, stock checks and placing orders when needed.
• Maintain attractive displays in freezers and service areas in line with planograms.
• Regularly check temperatures of display freezers and storage units and report deviations.
• Replenish shelves to ensure products are available and neatly presented.
• Report equipment defects or issues and assist with daily outlet operations.
• Handle cashier responsibilities, manage cash and digital payments accurately.
• Keep outlet clean, safe and hygienic in compliance with procedures.
• Perform other duties to support outlet success.

Conocimientos

Customer service

Sales

Communication

Teamwork

Herramientas

POS system

Descripción del empleo

Lee’s Frozen Food Sdn. Bhd. is seeking a Retail Assistant to act as the frontline ambassador, delivering warm customer service and keeping the outlet well-stocked and visually appealing.

You will support daily operations, maintain food safety standards, and assist with stock handling and checkout duties. The role requires at least 1 year in retail or customer-facing work, a customer-oriented attitude, and willingness to work at the Sri Gombak outlet, including weekends and holidays.