Retail Assistant

Hobby Town (M) Sdn. Bhd.; Iskandar Puteri; On-site; MYR 29,000 - 42,000; Full time

Benefits offered by this job

EPF/SOCSO/EIS

Annual leave & public holidays

Career growth opportunities

Training provided

Friendly working environment

Latest trading card games & collect.'?

Free parking

Maternity leave

Job summary

Hobby Town (M) Sdn. Bhd. in Iskandar Puteri, Malaysia, invites an enthusiastic retail associate to deliver outstanding customer service, manage store operations, and assist with packing online orders.

You will help customers with product recommendations, handle cashier duties, and support stock management. The role requires good English and Bahasa Malaysia communication, with Mandarin as an added advantage.

Qualifications

• Retail or customer service experience is an advantage but not required.
• Friendly, responsible, and willing to learn.
• Good communication in English and Bahasa Malaysia.
• Mandarin is an added advantage.
• Able to work weekends, public holidays and retail hours.
• Basic computer knowledge.

Responsibilities

• Provide excellent customer service and product recommendations
• Handle cashier duties and process customer transactions accurately
• Receive, unpack, and organize incoming stock
• Replenish shelves and maintain attractive product displays
• Perform stock counting and inventory checks
• Keep the store clean, organized, and presentable
• Assist with packing online orders when required
• Support store events, tournaments, and promotional activities
• Answer customer enquiries both in-store and online
• Follow company procedures and maintain a professional working environment

Skills

Customer service

English fluency

Bahasa Malaysia

Mandarin (plus)

Friendly and learnable

Basic computer knowledge

Retail operations

Job description

This is a retail position in a store specializing in trading card games, toys, and collectibles. You will be responsible for delivering excellent customer service, managing store operations, and supporting the team across various retail functions.

Key responsibilities

Provide excellent customer service and product recommendations

Handle cashier duties and process customer transactions accurately

Receive, unpack, and organize incoming stock

Replenish shelves and maintain attractive product displays

Perform stock counting and inventory checks

Keep the store clean, organized, and presentable

Assist with packing online orders when required

Support store events, tournaments, and promotional activities

Answer customer enquiries both in-store and online

Follow company procedures and maintain a professional working environment

Requirements

Previous retail or customer service experience is an advantage but not required

Friendly, responsible, and willing to learn

Good communication skills in English and Bahasa Malaysia

Mandarin is an added advantage

Passion for trading card games, toys, or collectibles is a bonus

Able to work weekends, public holidays, and retail operating hours

Basic computer knowledge

Competitive salary based on experience

• EPF, SOCSO & EIS
• Annual leave and public holiday entitlements
• Performance and career growth opportunities
• Training will be provided
• Friendly and supportive working environment
• Opportunity to work with the latest trading card games and collectibles
• Free parking
• Maternity leave