Retail Associate

ATOZ; Kuala Lumpur; On-site; MYR 20,088 - 33,480; Full time

Benefits offered by this job

Competitive monthly salary based on experience

EPF, SOCSO, and EIS contributions

Staff discounts on products

Performance-based incentives and bonuses

Uniform provided

Opportunities for career development

Ongoing training and skill-building sessions

Paid annual leave and sick leave

Medical and dental benefits

Job summary

An established industry player is seeking dedicated individuals to join their dynamic team in Kuala Lumpur. This role offers an exciting opportunity to engage with customers, manage inventory, and ensure a pleasant shopping experience. The ideal candidate will thrive in a fast-paced environment, showcasing their communication skills in both Bahasa Malaysia and English. With a focus on customer satisfaction, you'll play a vital role in maintaining store organization and assisting with transactions. Join a company that values innovation and excellence, and take the next step in your career with opportunities for growth and development.

Qualifications

• SPM certificate preferred; retail or customer service experience is a plus.
• Must be friendly, approachable, and able to work shifts.

Responsibilities

• Receive and check incoming stock; assist customers in locating products.
• Operate point-of-sale systems and process payments accurately.

Skills

Good communication skills in Bahasa Malaysia

Good communication skills in English

Basic math skills

Customer-oriented attitude

Ability to multitask

Education

SPM certificate or equivalent

Higher Secondary/STPM/A Level/Pre-U

Diploma/Advanced/Higher/Graduate Diploma

Bachelor's Degree/Post Graduate Diploma/Professional Degree

Job description

Job Responsibilities:

• Receive and check incoming stock, and place items on the sales floor as needed.
• Maintain accurate logs of inventory movements, including incoming and outgoing shipments.
• Pack items for delivery, ensuring proper labeling and secure packaging.
• Dispose of trash and clean spills to maintain a safe and tidy environment.
• Ensure the workspace is clean, organized, and well-maintained.
• Welcome customers warmly, assist them in locating products, and provide helpful advice or recommendations.
• Keep store shelves fully stocked, neatly arranged, and labeled correctly.
• Return misplaced items to their correct positions and organize them appropriately.
• Monitor and replenish products to prevent stock shortages or damage.
• Remove expired products and reposition items nearing expiry with special promotions.
• Guide customers to the right aisles or shelves to simplify their shopping experience.
• Assist customers and cashiers with price verification when necessary.
• Help cashiers with efficient bagging and handling of purchases.
• Operate point-of-sale systems, including cash registers and card payment devices.
• Process payments accurately, ensuring prices and quantities are correct and providing receipts.
• Handle exchanges and customer complaints in a professional manner.
• Package items securely to ensure safe handling for customers.
• Adhere to company policies on payment methods, promotions, and vouchers.
• Complete additional tasks as assigned by supervisors while adhering to workplace policies and guidelines.

Requirements:

• SPM certificate or equivalent (preferred).
• Prior experience in retail or customer service is an advantage but not mandatory.
• Good communication skills in Bahasa Malaysia and English (additional languages are a plus).
• Ability to work in a fast-paced environment and multitask effectively.
• Basic math skills for handling cash and transactions.
• Friendly, approachable, and customer-oriented attitude.
• Able to stand for extended periods and lift up to 5kg when stocking or organizing shelves.
• Flexibility to work shifts, weekends, and public holidays as required.

Benefits:

• Competitive monthly salary based on experience.
• EPF, SOCSO, and EIS contributions as per Malaysian labor laws.
• Staff discounts on products.
• Performance-based incentives and bonuses.
• Uniform provided by the company.
• Opportunities for career development and internal promotions.
• Ongoing training and skill-building sessions.
• Paid annual leave, sick leave, and public holidays.
• Medical and dental benefits.

Qualifications:

Primary/Secondary School/SPM/O Level, Higher Secondary/STPM/A Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree

Job Location:

Selangor, Kuala Lumpur

Employment Type:

Full-Time, Part-Time, Contract, Temporary, Internship

Age Range of Candidate:

18 - 50

Years of Experience:

0

Monthly Salary:

MYR1800 - MYR3000

Application Form:

Name *

Email *

Contact Number *

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Company Overview:

Welcome to ATOZ MANAGEMENT HOLDINGS, a visionary holdings company dedicated to delivering excellence and innovation across industries. As the proud parent of two thriving subsidiaries shop.atoz.my, our premier e-commerce platform, and ATOZ SHOP, our trusted convenience store chain, we aim to provide diverse and high-quality solutions to meet the needs of modern consumers.