Retail Allocation & Business Optimization Lead

MR.DIY Group (M) Berhad; Seri Kembangan; On-site; MYR 90,000 - 150,000; Full time

Job summary

MR.DIY Group (M) Berhad in Malaysia seeks a seasoned Lead for the COA Allocation Operations & Implementation team. You will drive store allocation optimization, oversee data-driven decision making, and manage end-to-end project implementations from requirements through UAT to post-go-live support.

You will coordinate with Purchasing, Supply Chain, Warehouse, Retail Ops and Tech teams to ensure accurate data, robust governance, and continuous improvement across allocation processes.

Qualifications

• Bachelor's degree in a relevant field.
• 5–7 years of experience in retail allocation and analytics.
• Strong leadership and stakeholder management skills.
• Proficiency in Excel and BI tools; ERP exposure plus SQL/Python is a plus.

Responsibilities

• Lead COA allocation operations and optimization initiatives.
• Analyze performance, identify root causes, and translate insights into actions.
• Manage projects from requirements to UAT and go-live.
• Improve processes through standardization, automation, and controls.
• Collaborate with cross-functional teams across Purchasing, Supply Chain, and Retail Operations.

Skills

Allocation operations

Data analytics

Stakeholder management

Project management

Team leadership

Excel

BI tools

Education

Bachelor's degree in Business, Retail Management, Supply Chain, Data Analytics, IT or related field

Tools

ERP systems

SQL

BigQuery

Python

Forecasting

ML/Optimization tools

Job description

Role Objective:

Lead the COA Allocation Operations & Implementation team to ensure effective store allocation, successful project implementation, strong operational governance and continuous business improvement.

Key Responsibilities:

1. Allocation Operations & Optimization

Lead store allocation, inventory optimization, simulation and operational activities to improve stock availability and store performance.

2. Business Analysis & Decision Making

Analyze business performance, identify root causes and opportunities, and translate data insights into practical business recommendations. Evaluate business impact, risks and feasibility before implementation.

3. Project & Implementation Management

Lead COA initiatives from business requirements, planning and testing through UAT, implementation and post-go-live monitoring.

4. Process Improvement & Governance

Improve allocation and operational processes through standardization, automation and effective controls. Ensure data accuracy, process stability and clear ownership.

5. Stakeholder Management

Work closely with Purchasing, Supply Chain, Warehouse, Retail Operations, Business Development and technical/data teams to align requirements, resolve issues and drive business decisions. This cross-functional ownership is already a key part of your existing JD.

6. Team Management & Leadership

Lead, coach and develop the COA team Set priorities, delegate responsibilities, review team outputs and build strong problem-solving, analytical and business capabilities.

Requirements:

Bachelor's Degree in Business, Retail Management, Supply Chain, Data Analytics, IT or related field.

Minimum 5-7 years of relevant experience in retail allocation, merchandise/category planning, inventory planning, replenishment, retail analytics, supply chain or related areas, with team leadership experience.

Strong knowledge of retail operations, store allocation, inventory management and replenishment, which are also central to your existing requirements.

Strong analytical, problem-solving, project management and stakeholder management skills.

Proficient in Excel and BI tools, with experience using ERP or retail management systems; exposure to SQL, BigQuery, Python, forecasting, machine learning or optimization tools is an advantage.