Retail Allocation & Business Optimization Lead

MR DIY Malaysia; Seri Kembangan; On-site; MYR 120,000 - 180,000; Full time

Job summary

MR D.I.Y. in Malaysia seeks an experienced leader to head the COA Allocation Operations & Implementation team, ensuring effective store allocation, project implementation, strong governance and continuous improvement.

You will manage cross-functional stakeholders, optimize inventory, run UAT, oversee data accuracy and process standardization, and mentor a high-performing team to deliver measurable business impact.

Qualifications

• Bachelor's degree in Business, Retail Management, Supply Chain, Data Analytics, IT or related field.
• 5–7 years of relevant experience in retail allocation, merchandise/category planning, inventory planning, replenishment, retail analytics, supply chain or related areas, with team leadership experience.
• Strong knowledge of retail operations, store allocation, inventory management and replenishment.
• Proficient in Excel and BI tools; exposure to SQL, BigQuery, Python, forecasting, machine learning or optimization tools is an advantage.

Responsibilities

• Lead store allocation, inventory optimization, simulation and operational activities to improve stock availability and store performance.
• Analyze business performance, identify root causes and opportunities, and translate data insights into practical business recommendations. Evaluate business impact, risks and feasibility before implementation.
• Lead COA initiatives from business requirements, planning and testing through UAT, implementation and post-go-live monitoring.
• Improve allocation and operational processes through standardization, automation and effective controls. Ensure data accuracy, process stability and clear ownership.
• Work closely with Purchasing, Supply Chain, Warehouse, Retail Operations, Business Development and technical/data teams to align requirements, resolve issues and drive business decisions.
• Lead, coach and develop the COA team; set priorities, delegate responsibilities, review outputs and build problem-solving and analytical capabilities.

Skills

Analytical thinking

Problem solving

Stakeholder management

Team leadership

Education

Bachelor's degree in Business, Retail Management, Supply Chain, Data Analytics, IT or related field

Tools

Excel

BI tools

ERP systems

SQL

BigQuery

Python

Forecasting

Machine learning

Optimization tools

Job description

Role Objective

Lead the COA Allocation Operations & Implementation team to ensure effective store allocation, successful project implementation, strong operational governance and continuous business improvement.

Role Objective

Lead the COA Allocation Operations & Implementation team to ensure effective store allocation, successful project implementation, strong operational governance and continuous business improvement.

Key Responsibilities

• Allocation Operations & Optimization
  Lead store allocation, inventory optimization, simulation and operational activities to improve stock availability and store performance.
• Business Analysis & Decision Making
  Analyze business performance, identify root causes and opportunities, and translate data insights into practical business recommendations. Evaluate business impact, risks and feasibility before implementation.
• Project & Implementation Management
  Lead COA initiatives from business requirements, planning and testing through UAT, implementation and post-go-live monitoring.
• Process Improvement & Governance
  Improve allocation and operational processes through standardization, automation and effective controls. Ensure data accuracy, process stability and clear ownership.
• Stakeholder Management
  Work closely with Purchasing, Supply Chain, Warehouse, Retail Operations, Business Development and technical/data teams to align requirements, resolve issues and drive business decisions. This cross-functional ownership is already a key part of your existing JD.
• Team Management & Leadership
  Lead, coach and develop the COA team Set priorities, delegate responsibilities, review team outputs and build strong problem-solving, analytical and business capabilities.

Requirements

• Bachelor's Degree in Business, Retail Management, Supply Chain, Data Analytics, IT or related field.
• Minimum 5–7 years of relevant experience in retail allocation, merchandise/category planning, inventory planning, replenishment, retail analytics, supply chain or related areas, with team leadership experience.
• Strong knowledge of retail operations, store allocation, inventory management and replenishment, which are also central to your existing requirements.
• Strong analytical, problem-solving, project management and stakeholder management skills.
• Proficient in Excel and BI tools, with experience using ERP or retail management systems; exposure to SQL, BigQuery, Python, forecasting, machine learning or optimization tools is an advantage.

MR D.I.Y. is a home-grown enterprise with over 1,300 stores across Malaysia and Brunei. The home improvement retailer has dedicated to make a positive difference in the lives of its valued customers by offering convenience at all its stores nationwide and online at mrdiy.com.my

All MR. D.I.Y. stores are managed directly and the retailer often works in collaboration with owners of shopfront properties or owners of malls. MR. D.I.Y. stores offer a wide selection of SKUs across five major categories, namely hardware; household and furnishing; electrical; stationery and sports equipment products; and others (comprising toys, car accessories, jewellery, cosmetics, food and beverage items, as well as health and personal care).

The Company strives to put its customers first by operating an innovative business that is flexible when it comes to providing a wide variety of products, good quality and value-for-money, holding true to the Company’s motto of “Always Low Prices”.