Retail Admin Executive (Auction) - UOA Business Park

CARRO; Shah Alam; On-site; MYR 54,000 - 78,000; Full time

Benefits offered by this job

Medical benefits

Insurance

Wellbeing programs

Flexible work arrangements

Job summary

Carro is seeking a Retail Admin Executive (Auction) to manage vehicle records and the auction pipeline at UOA Business Park in Malaysia. You will coordinate with banks, internal teams, and partners to ensure smooth release, inspection, and documentation for each vehicle, while planning weekly auction updates and bidder KYC support.

The role requires 1–2 years in auction operations or related fields, strong communication, and meticulous reporting with proficiency in MS Office.

Qualifications

• Diploma/Degree in Business Administration, Automotive, Operations, or a related field.
• 1–2 years of relevant experience in auction operations, automotive, administration, banking/recovery, or a similar role.
• Strong communication and coordination skills.
• Good attention to detail and documentation skills.
• Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable handling data and reports.

Responsibilities

• Manage and monitor vehicle inbound/outbound records, documentation, and auction pipeline.
• Coordinate with banks, internal teams, auction partners on release, documentation, inspection, and related matters.
• Plan and coordinate auction schedules, listings, viewing arrangements, and weekly updates.
• Manage bidder registration and KYC verification and assist bidders with registration.
• Prepare auction reports, bank reports, listings, invoices and payment documents within SLA.

Skills

Communication

Coordination

Documentation

MS Office

Education

Diploma/Degree in Business Administration, Automotive, Operations, or related field

Job description

Retail Admin Executive (Auction) - UOA Business Park

Manage and monitor vehicle inbound/outbound records, documentation, and auction pipeline to ensure all vehicles are ready for auction.

Coordinate with banks, internal teams, auction partners and relevant stakeholders on vehicle release, documentation, inspection, and auction-related matters.

Plan and coordinate auction schedules, vehicle listings, viewing arrangements, and weekly auction updates.

Manage bidder registration and KYC verification, assist bidders with registration, and resolve auction-related issues.

Prepare and submit auction reports, bank reports, listings, invoices and payment-related documents, ensuring all submissions are accurate and completed within SLA.

Follow up on payments, deposits, refunds, parking charges, auctioneer fees and other related invoices with Finance and relevant parties.

Coordinate vehicle inspections, including PUSPAKOM/VR1 inspections, photo auctions, and other required services when applicable.

Monitor auction outcomes, including default bidders and outstanding matters, and provide regular updates to relevant stakeholders.

Requirements

Diploma/Degree in Business Administration, Automotive, Operations, or a related field.

1–2 years of relevant experience in auction operations, automotive, administration, banking/recovery, or a similar role.

Strong communication and coordination skills, with the ability to work with banks, bidders, internal teams, and external partners.

Good attention to detail and documentation skills, especially for reports, vehicle records, and auction-related documents.

Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable handling data and reports.

Organised, proactive, and able to meet deadlines/SLA, with good follow-up skills.

Comfortable working in a fast-paced automotive/auction environment.

About Carro

Carro has carved out a reputation as Asia-Pacific’s leading online automotive marketplace. This tech unicorn is a people-centric business with over 4,500 employees in 8 markets who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 8 markets.
• Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
• Formal and informal learning and development programmes to support your growth and career progression.
• Comprehensive benefits including medical, insurance and wellbeing.
• Flexible working arrangements upon request.
• Learn from some of the most experienced mentors in the technology and automotive space.
• Meet and interact with colleagues from all around Asia Pacific.
• Pursue opportunities to work at departments in other countries and regions.
• Diverse and inclusive working environment with modern workspaces.
• Engaging employee initiatives, events, and activities.

Founded in 2015, Carro is Asia-Pacific’s leading online automotive marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, Thailand, Taiwan, Japan, Hong Kong and Australia. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit:www.carro.co

Founded in 2015, Carro is Southeast Asia's largest used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Headquartered in Singapore, the tech unicorn startup focuses on the automotive ecosystem, with business operations in retail, insurance, aftersales, and financing. It has raised over US$600 million from Softbank Vision Fund and several sovereign funds and is supported by over 4,500 staff across Asia-Pacific.

Carro is currently present in 7 markets including SG, MY, ID, TH, HK, JP and TW.