Restaurant Operations Leader | Grow, Lead & Earn Bonus

CPI Food Concept Sdn Bhd; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Parking

Leaves

Performance Bonus

Job summary

CPI Food Concept Sdn Bhd is seeking an experienced restaurant operations leader to manage daily activities, lead staff, maintain service standards, and drive profitability. You will ensure food quality, hygiene, and SOP compliance while controlling stock, labour costs, and guest satisfaction.

Ideal candidates have 3–5 years in F&B management, strong leadership, and a proactive mindset to continually improve efficiency and guest experience. This is a full-time on-site role in Malaysia.

Qualifications

• Strong leadership, communication and problem-solving skills.
• Proven track record in managing P&L, teams and guest experience.
• Minimum 3–5 years of experience in F&B or restaurant management.

Responsibilities

• Manage daily restaurant operations and ensure smooth workflow.
• Lead, train, supervise, and retain restaurant staff.
• Ensure high standards of customer service, food quality, hygiene, and SOP compliance.
• Monitor inventory, stock ordering, labour cost, and overall profitability.
• Handle customer feedback and resolve complaints professionally.
• Drive sales growth and improve operational efficiency.
• Develop creative ideas to enhance customer experience.
• Coordinate with OSD and Supply Chain on stock and equipment matters.
• Champion POS systems and digital tools to improve operations.
• Develop and groom future outlet leaders.

Skills

Leadership

Communication

Problem-solving

P&L Management

Staff Supervision

Education

Diploma/ Degree in Hospitality or related field

Tools

POS systems

Job description

CPI Food Concept Sdn Bhd is seeking an experienced restaurant operations leader to manage daily activities, lead staff, maintain service standards, and drive profitability. You will ensure food quality, hygiene, and SOP compliance while controlling stock, labour costs, and guest satisfaction.

Ideal candidates have 3–5 years in F&B management, strong leadership, and a proactive mindset to continually improve efficiency and guest experience. This is a full-time on-site role in Malaysia.