Restaurant Operations Lead — Team Leader & Service Excellence

AGENSI PEKERJAAN STAREC SDN. BHD.; Selangor; On-site; MYR 48,000 - 68,000; Full time

Job summary

AGENSI PEKERJAAN STAREC SDN. BHD. is seeking a Restaurant Operations Lead in Selangor, Malaysia.

You will oversee daily restaurant operations and ensure smooth service, while leading and motivating the restaurant team to deliver consistent guest experiences. You will handle customer feedback, staff scheduling, inventory and maintain service quality standards. The role requires 2–3 years of relevant F&B experience, strong leadership, and the ability to work shifts, weekends and public holidays.

Qualifications

• 2–3 years of relevant experience in the F&B Outlet / Kopitiam / Restaurant industry.
• Strong leadership, communication and problem-solving skills.
• Able to work shifts, weekends and public holidays.
• Mandarin ability preferred to support business needs.

Responsibilities

• Oversee the daily operations of the restaurant and ensure smooth service.
• Lead, supervise, and motivate the restaurant team.
• Handle customer feedback, staff scheduling, inventory, and maintain service quality standards.
• Ensure compliance with company policies, hygiene, health and safety requirements.

Skills

Strong leadership

Communication

Problem-solving

Mandarin

Job description

AGENSI PEKERJAAN STAREC SDN. BHD. is seeking a Restaurant Operations Lead in Selangor, Malaysia.

You will oversee daily restaurant operations and ensure smooth service, while leading and motivating the restaurant team to deliver consistent guest experiences. You will handle customer feedback, staff scheduling, inventory and maintain service quality standards. The role requires 2–3 years of relevant F&B experience, strong leadership, and the ability to work shifts, weekends and public holidays.