Restaurant Operations Lead

SEGAR WRAPS SDN BHD

Kuala Lumpur

On-site

MYR 45,000 - 78,000

Full time

14 days+

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Job summary

SEGAR WRAPS SDN BHD is seeking an experienced Assistant Restaurant Manager to oversee daily restaurant operations and uphold top-tier service. The role requires strong leadership, organization, and a commitment to a superb dining experience for guests.

Responsibilities include leading staff, training, scheduling, ensuring food safety, monitoring safety compliance, and delivering excellent customer satisfaction by listening to feedback and maintaining smooth operations.

Qualifications

Diploma or bachelor’s degree in hospitality management or business management or equivalent.
Experience in the restaurant industry, especially in a managerial role.
Industry knowledge and strong software skills in restaurant operations.

Responsibilities

Oversee daily restaurant operations and ensure high service standards.
Lead staff, delegate tasks, resolve conflicts, and train team members.
Maintain customer satisfaction through welcoming service and feedback.
Ensure food safety, staff training on safety procedures, and compliance with laws.
Create staff schedules balancing needs and availability.
Manage cash handling, reconcile receipts, and prepare financial reports.
Monitor inventory and knowledge of equipment and facility maintenance.