Restaurant Operations Coordinator

PINEAPPLE RESOURCES BERHAD; Kuala Lumpur; Presencial; MYR 33.000 - 60.000; Jornada completa

Descripción de la vacante

Pineapple Resources Berhad is seeking a Restaurant Operations Coordinator to support Klang Valley outlets. You will oversee daily restaurant activities, supervise staff, manage schedules, ensure quality and safety, and coordinate with suppliers to optimise productivity and costs.

The role requires strong leadership, coordination, and Excel skills, with willingness to work shifts and weekends as needed. Based in Kuala Lumpur and surrounding areas, on-site work is expected.

Formación

• Diploma or equivalent in Business Admin, Hospitality & Tourism or related field.
• Experience in restaurant or F&B operations is an advantage.
• Strong leadership, communication and coordination skills.
• Excellent organisational and problem-solving abilities.
• Ability to multitask and work under pressure.
• Proactive, responsible and detail-oriented.
• Good computer skills, especially Excel and reporting.
• Willingness to work shifts, weekends and public holidays when required.

Responsabilidades

• Coordinate and monitor day-to-day restaurant operations.
• Assist in supervising service crew and kitchen personnel.
• Monitor staff attendance, schedules and manpower.
• Ensure food quality, service and operational standards.
• Monitor inventory, stock levels and purchasing.
• Coordinate with suppliers on orders, deliveries and pricing.
• Monitor daily sales, cash handling and outlet reports.
• Maintain cleanliness, food hygiene and safety standards.
• Handle customer feedback and operational issues.
• Identify inefficiencies and suggest improvements.
• Assist management with policies and guidelines.
• Prepare regular operational reports for management review.

Conocimientos

Leadership

Communication

Coordination

Multitasking

Problem-solving

Detail-oriented

Reporter Excel

Time management

Educación

Diploma or equivalent in Business Admin / Hospitality & Tourism

Herramientas

Microsoft Excel

Descripción del empleo

As a Restaurant Operations Coordinator, you will support the smooth and efficient day-to-day operation of restaurants within Klang Valley. You will coordinate outlet activities, support restaurant teams, uphold service and food safety standards, and work closely with management and suppliers to improve productivity, customer satisfaction and cost control.

Key responsibilities

Coordinate and monitor the day-to-day operations of the restaurants to ensure smooth and efficient operations.

Assist in supervising restaurant staff, including service crew and kitchen personnel.

Monitor staff attendance, work schedules and daily manpower arrangements.

Ensure food quality, customer service and operational standards are consistently maintained.

Monitor inventory, stock levels and purchasing of food ingredients and restaurant supplies.

Coordinate with suppliers on orders, deliveries and pricing.

Monitor daily sales, cash handling and outlet operational reports.

Ensure the restaurant maintains proper cleanliness, food hygiene and safety standards.

Handle customer feedback, complaints and operational issues professionally.

Identify operational inefficiencies and recommend improvements to enhance productivity and cost control.

Assist management in implementing company policies, procedures and operational guidelines.

Prepare regular operational reports for management review.

What we're looking for

Minimum Diploma or equivalent qualification in Business Administration, Hospitality and Tourism Management or a related field.

Previous experience in restaurant or F&B operations is an advantage.

Good leadership, communication and coordination skills.

Strong organisational and problem-solving abilities.

Ability to manage multiple tasks and work under pressure.

Proactive, responsible and detail-oriented approach.

Good computer skills, particularly Microsoft Excel and reporting.

Willingness to work shifts, weekends and public holidays when required.