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PINEAPPLE RESOURCES BERHAD in Kuala Lumpur is seeking a hands-on Restaurant Manager or Assistant Restaurant Manager to run day-to-day operations, lead the team, and uphold food and service standards in the Klang Valley.
You will manage staff performance, ensure hygiene and safety compliance, and deliver a welcoming customer experience. Training and development will be part of your remit to drive ongoing improvements.
We are looking for a hands-on Restaurant Manager or Assistant Restaurant Manager to support the smooth, profitable day-to-day running of a restaurant in the Klang Valley. You will lead and develop the team, maintain food and service standards, ensure a clean and safe environment, and help deliver a welcoming customer experience.
Key responsibilities
Oversee daily food and beverage operations in line with company SOPs.
Manage staff attendance, training, performance and day-to-day team matters.
Maintain food and beverage quality, customer service standards and restaurant hygiene.
Understand customers’ needs, respond tactfully to concerns and resolve complaints about food or service.
Hold regular team meetings to set targets, share updates and address operational issues.
Ensure the restaurant complies with applicable health and safety requirements.
Recommend operational improvements and marketing ideas to management.
Support staff interviews and hiring.
Escalate unresolved or urgent issues to management promptly.
Report on sales, productivity, food wastage and other operational matters.
Requirements
At least 3 years of work experience in the food and beverage industry.
Strong communication, interpersonal and organisational skills.
Able to multitask and manage competing priorities.
Proficient in spoken and written Bahasa Malaysia and English.
Malaysian citizen or permanent resident of Malaysia.
What we offer
Competitive salary based on experience.
Training provided.