Restaurant Manager: Lead Operations, Service & Growth

XIANG XIANG JU RESTAURANT SDN BHD; Subang Jaya; On-site; MYR 78,000 - 112,000; Full time

Job summary

XIANG XIANG JU RESTAURANT SDN BHD in Bandar Puteri Puchong, Selangor, is seeking an experienced Restaurant Manager to oversee daily operations, lead staff, and ensure exceptional guest experiences in a non-halal setting. This full-time role requires strong leadership, budgeting, health and safety compliance, and proficiency with POS systems; fluency in English and Mandarin preferred.

Join our team to drive service excellence, manage vendor relationships, and contribute to a welcoming dining

Qualifications

• Proven experience as a Restaurant Manager in a fast-paced setting.
• Strong leadership to manage staff and operations.
• Experience with budgeting, cost control, and revenue management.
• Knowledge of health, safety and food hygiene regulations in Malaysia.
• Proficiency with restaurant management software and POS systems.

Responsibilities

• Oversee daily restaurant operations, including opening/closing procedures.
• Schedule staff, supervise hiring and performance evaluations.
• Maintain service standards and guest satisfaction.
• Monitor budgeting, cost control, and revenue management.
• Ensure health, safety and hygiene compliance.
• Handle customer complaints professionally and promptly.
• Coordinate with kitchen and front-of-house teams for seamless service.
• Develop promotional activities and manage supplier relationships.

Skills

Staff leadership

Operations management

Customer service

Budgeting & cost control

Food safety & hygiene

Vendor management

POS systems

English & Mandarin

Tools

Restaurant POS systems

Job description

XIANG XIANG JU RESTAURANT SDN BHD in Bandar Puteri Puchong, Selangor, is seeking an experienced Restaurant Manager to oversee daily operations, lead staff, and ensure exceptional guest experiences in a non-halal setting. This full-time role requires strong leadership, budgeting, health and safety compliance, and proficiency with POS systems; fluency in English and Mandarin preferred.

Join our team to drive service excellence, manage vendor relationships, and contribute to a welcoming dining