Restaurant Manager (Johor Bahru)

Bottega Mediterranea Sdn Bhd; Johor Bahru; On-site; MYR 89,000 - 134,000; Full time

Benefits offered by this job

Competitive salary

Annual leave

Employee benefits

Job summary

Jora Malaysia is seeking an experienced Outlet Manager to oversee daily operations and lead a dynamic team in a fast-paced environment. You will drive guest satisfaction, manage staff scheduling and development, and work closely with kitchen and service teams to ensure smooth service.

The role focuses on achieving revenue targets, maintaining cost controls, and upholding high standards of hygiene, safety, and quality across the outlet.

Qualifications

• 4-6 years in restaurant/F&B operations with at least 2 years in a supervisory/management role.
• Strong leadership, communication and people management skills.
• Good understanding of restaurant operations, sales and cost control.
• Customer-focused with strong problem-solving skills.
• Hands-on and able to lead in a fast-paced environment.

Responsibilities

• Oversee outlet operations and ensure smooth daily service.
• Lead, schedule, train and develop the outlet team.
• Ensure excellent guest experience and handle customer feedback.
• Drive sales and monitor revenue performance against targets.
• Monitor labour costs, expenses and inventory to control costs.
• Maintain high food, beverage and service standards; ensure hygiene and safety compliance.
• Support promotions and marketing activities to boost customer engagement.
• Coordinate with Kitchen, Beverage and other departments for smooth operations.

Skills

Leadership

Communication

People management

Problem-solving

Fast-paced

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Key Responsibilities

• Outlet Operations – Manage overall outlet and FOH operations, ensuring smooth daily service and efficient workflow.
• Team Management – Lead, schedule, train and develop the outlet team to maintain strong performance and teamwork.
• Guest Experience – Ensure excellent guest service, maintain service standards and handle customer feedback professionally.
• Sales & Performance – Drive outlet sales, achieve revenue targets and monitor overall business performance.
• Cost & Inventory – Monitor labour costs, operating expenses, stock levels and inventory to control outlet costs effectively.
• Quality & Compliance – Maintain high food, beverage and service standards while ensuring compliance with hygiene, health, safety and company policies.
• Business & Marketing – Support outlet promotions and marketing activities while identifying opportunities to increase sales and customer engagement.
• Team Coordination – Work closely with Kitchen, Beverage and other departments to ensure smooth communication and overall outlet operations.

Requirements

• Minimum 4-6 years of experience in restaurant/F&B operations, including at least 2 years in a supervisory or management role.
• Strong leadership, communication and people management skills.
• Good understanding of restaurant operations, sales and cost control.
• Customer-focused with strong problem-solving skills.
• Hands‑on and able to lead in a fast-paced environment.

Company Benefits

• Competitive salary based on experience
• Annual leave & statutory benefits
• Other employee benefits in accordance with company policy