Waiter /waitress

ERODE AMMAN MESS; Johor Bahru; On-site; MYR 28,000 - 50,000; Full time

Job summary

ERODE AMMAN MESS in Johor Bahru is seeking a Restaurant Supervisor to lead the service team during daily operations, welcome customers, take orders, and ensure timely service.

You will coordinate between wait staff and kitchen, handle feedback and complaints professionally, maintain dining area cleanliness, monitor staff performance, and assist the restaurant manager.

Previous F&B experience preferred; training can be provided; must be flexible to work shifts, weekends and public holidays.

Qualifications

• Previous restaurant/F&B experience preferred.
• Good communication and customer service skills.
• Leadership and team-management skills.
• Able to work shifts, weekends, and public holidays.

Responsibilities

• Welcome customers and ensure excellent customer service.
• Take orders and ensure food and beverages are served correctly and promptly.
• Coordinate between waiters/waitresses and the kitchen.
• Handle customer requests, feedback, and complaints professionally.
• Ensure dining area cleanliness and proper table setup.
• Monitor staff performance and maintain service standards.
• Assist the restaurant manager with daily operations.

Skills

Leadership

Customer service

Communication

Job description

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Supervise and coordinate the service team during operations.

Welcome customers and ensure excellent customer service.

Take orders and ensure food and beverages are served correctly and promptly.

Coordinate between waiters/waitresses and the kitchen.

Handle customer requests, feedback, and complaints professionally.

Ensure dining area cleanliness and proper table setup.

Monitor staff performance and maintain service standards.

Assist the restaurant manager with daily operations.

Requirements:

Previous restaurant/F&B experience preferred.

Good communication and customer service skills.

Leadership and team-management skills.

Able to work shifts, weekends, and public holidays.

Job Description:

Welcome and serve customers in a friendly and professional manner.

Take customer orders accurately and communicate them to the kitchen.

Serve food and beverages promptly.

Clear and clean tables and maintain the dining area.

Assist customers with menu questions and requests.

Check customer satisfaction and provide good service.

Follow restaurant hygiene, safety, and service standards.

Assist with other restaurant duties when required.

Requirements:

Previous F&B experience is an advantage, but training can be provided.

Friendly, hardworking, and responsible.

Good communication and teamwork skills.

Able to work shifts, weekends, and public holidays.