Restaurant Manager 店长 / 经理

Mafuji Malaysia Sdn Bhd; Kuala Kubu Bharu; On-site; MYR 50,000 - 73,000; Full time

Job summary

Mafuji Malaysia Sdn Bhd in Kuala Kubu Bharu, Selangor, is seeking an experienced Restaurant Manager to oversee daily operations and drive outlet performance. You will lead both Front of House and Back of House teams, plan manpower, schedules, and daily duty rosters, monitor attendance and discipline, and coach supervisors and staff to maintain exceptional service and food hygiene standards.

Strong leadership and customer-service focus are essential to maintain high-quality guest experiences in a

Responsibilities

• Manage the overall daily restaurant operations and outlet performance.
• Lead and manage both Front of House (FOH) and Back of House (BOH) teams.
• Plan manpower requirements, staff schedules and daily duty arrangements.
• Monitor staff attendance, performance, discipline and productivity.
• Train, coach and develop Assistant Managers, Supervisors and Service Crew.
• Maintain excellent customer service and handle customer complaints professionally.
• Ensure food quality, hygiene, c...

Job description

• Manage the overall daily restaurant operations and outlet performance.
• Lead and manage both Front of House (FOH) and Back of House (BOH) teams.
• Plan manpower requirements, staff schedules and daily duty arrangements.
• Monitor staff attendance, performance, discipline and productivity.
• Train, coach and develop Assistant Managers, Supervisors and Service Crew.
• Maintain excellent customer service and handle customer complaints professionally.
• Ensure food quality, hygiene, c...