Restaurant Leader: Drive Service Excellence & Growth

VTAS MANAGEMENT SDN BHD; Kuching; On-site; MYR 42,000 - 64,000; Full time

Job summary

VTAS MANAGEMENT SDN BHD is seeking an experienced restaurant leadership professional to lead and develop the team, ensuring top-quality dining experiences. The role requires managing daily operations, enforcing SOPs, and driving sales while controlling costs.

The ideal candidate will have strong leadership, problem-solving skills, and the ability to coach staff across all levels. Willingness to work shifts, weekends, and public holidays is essential for success in this role.

Qualifications

• SPM/O Level or Diploma/Degree in Food & Service Management or related field.
• Strong passion in food & beverage management with commitment to delivering a great dining experience.
• Strong leadership, proactive, resourceful, and result-oriented.
• Good problem-solving, decision-making, and operational management skills.
• Effective time management, delegation skills, and ability to interpret financial data (Profit & Loss).
• Able to coach, guide, and develop team members.
• Good interpersonal and communication skills, able to interact with all levels.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Lead, develop, motivate, and manage the restaurant team to deliver an outstanding dining experience.
• Ensure all operating standards are consistently maintained in quality, service, and cleanliness (QSC).
• Strictly adhere to and enforce company policies and SOPs at all times.
• Drive restaurant performance through sales growth, cost control, and effective expense management.
• Plan manpower, manage recruitment, and identify training and development needs for staff.
• Monitor daily operations and ensure smooth workflow and service efficiency.
• Prepare and review daily, weekly, and monthly reports accurately and on time.

Skills

Team leadership

Operations management

Financial data interpretation

Training & development

Communication skills

Education

SPM/O Level or Diploma/Degree in Food & Service Management

Job description

VTAS MANAGEMENT SDN BHD is seeking an experienced restaurant leadership professional to lead and develop the team, ensuring top-quality dining experiences. The role requires managing daily operations, enforcing SOPs, and driving sales while controlling costs.

The ideal candidate will have strong leadership, problem-solving skills, and the ability to coach staff across all levels. Willingness to work shifts, weekends, and public holidays is essential for success in this role.