Restaurant General Manager / Assistant Restaurant Manager - A&W Seri Manjung

A&W (Malaysia) Sdn Bhd; Seri Manjung; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Parking

Insurance

Annual Leave

Medical Leave

Fast Track

Job summary

A&W (Malaysia) Sdn Bhd is seeking a Restaurant Manager & Assistant Restaurant Manager in Seri Manjung to lead daily operations, ensure top quality food, service, and a memorable guest experience.

You will manage staff, inventory, costs, and local marketing initiatives while upholding SOPs and safety standards in a fast-paced environment.

Qualifications

• Degree or Diploma in any discipline
• Experience in F&B management roles is desirable
• Strong leadership and team-building capabilities
• Proven ability to manage costs and service standards
• Knowledge of SOPs and food safety practices
• Ability to drive customer satisfaction and sales growth

Responsibilities

• Provide leadership and manage restaurant in achieving company goal
• Oversee daily operations ensuring efficient food preparation and service
• Maintain high standards for quality and consistency
• Manage restaurant team to ensure exceptional service
• Handle cash, inventory and stock control
• Monitor costs to optimize profitability
• Drive scorecard and P&L performance
• Participate in local marketing, training and cleaning activities
• Invest in team growth through training and development
• Uphold company policies and standards
• Perform other duties as assigned

Skills

Leadership

Staff management

Operations management

Budgeting/Financials

Customer service

SOP knowledge

Problem solving

Positive attitude

Education

Degree or Diploma in any discipline

Tools

POS systems

Job description

Are you a seasoned leader with a passion for delectable food and the ability to inspire and lead a dynamic team? If you believe that good food truly starts with great people, then you're the perfect fit for our A&W family! We're on the lookout for Restaurant Manager & Assistant Restaurant Manager to take our iconic flavors to the next level.

Overview:

As an A&W Restaurant Manager & Assistant Restaurant Manager, you'll lead the charge in upholding the rich tradition of A&W - serving delicious fast food in a welcoming atmosphere. You'll be the driving force behind our commitment to exceptional food quality, outstanding customer service, and a memorable dining experience. Manage all aspects of restaurant daily operations efficiently, including staffing, inventory, and financials.

Duties and Responsibilities:

Provide leadership and manage restaurant in achieving company goal

Oversee the daily operations of the restaurant, ensuring efficient food preparation, service, and adherence to safety and sanitation standards. You'll maintain our high standards for quality and consistency

Manage restaurant team to provide customers with the highest quality products and excellent service- CHAMPS in place

Management of restaurant float, petty cash, sales money and stock; Cash Handling & Restaurant Security Policy to be followed

Monitor and manage costs to optimize profitability

Drive Scorecard Performance and P&L Performance

Participate in all local restaurant marketing, training and cleaning activities

Invest in the growth of your team members through continuous training and development initiatives.

Uphold all company policies and standards

Perform other duties as assigned

Qualifications & Requirements:

Education Requirements; Degree or Diploma in any discipline

At least 2-3 years experiences in F&B management role

Priority for relevant work experiences in similar capacity in QSR environment

Good technical or SOP knowledge

Proven of upholding operations and company standards

Strong leadership skills with a passion for fostering a positive team environment, result oriented, a problem solver

Responsible and maintain positive attitude with a high level of energy at all times

A&W Restaurants is notable for being the first successful food franchise company and is America’s first restaurant chain to turn 100! The A&W franchise was brought into Malaysia in 1963 by Mr and Mrs Lie Boff from USA. The Lie Boff family opened their first outlet in Jalan Tuanku Abdul Rahman making it the first fast food outlet in Malaysia. This was followed in 1965 with the first Drive-in Restaurant in Petaling Jaya.

A&W Malaysia was bought over by Eng Food Group, with an aggressive expansion drive to revamp and expand its reach, now ready to fly higher than ever. With the most iconic and unique products that we carry such as A&W RB floats, flavorful Coneys, tantalizing waffles, delightful Mozza burger and mouthwatering Aroma Chicken.

A&W achieved a Milestone in Malaysia with the opening of our 100th store, expanding our footprint nationwide. Our goal at A&W is to transport our customers on a delightful journey back in time to experience the nostalgic charm of classic American fast food.

We strive to evoke the cherished memories of simpler times, where quality, flavor, and genuine hospitality take center stage. We aim to capture the essence of a bygone era, providing not just food but a heartfelt experience that connects generations and celebrates the timeless joy of American dining. At A&W, we don't just serve great food; we craft unforgettable experiences.

We're inviting you to join us on a journey where passion, flavor, and opportunity converge.

• Medical
• Miscellaneous allowance
• Parking
• Insurance
• Annual Leave
• Medical Leave
• Fast Track