Assistant Restaurant Manager (Imago)

Nando's Chickenland Malaysia Sdn Bhd; West Coast Division; On-site; MYR 40,000 - 60,000; Full time

Benefits offered by this job

EPF & SOCSO

Overtime, Public Holiday, Rest Day

Incentives

Free staff meal

Uniform provided

Medical & Insurance Coverage

Staff training and promotion prospects

Flexible working hours

Job summary

Nando's Chickenland Malaysia Sdn Bhd is seeking an Assistant Restaurant Manager to lead a vibrant team, uphold excellent service, and drive performance in a fast-paced dining environment.

You will coach staff, manage shifts, and ensure SOPs are followed while focusing on guest experience and profitability. This role requires strong leadership and a passion for hospitality in Malaysia.

Qualifications

• Proven leadership and team-motivation skills.
• Strong time management and scheduling abilities.
• Good communication in English and Malay.
• Civil/food service compliance knowledge.

Responsibilities

• Lead, motivate and inspire the team to perform at their best.
• Manage schedules and stock levels for smooth operations.
• Plan manpower, recruitment and training opportunities.
• Maintain a clean, safe, and compliant restaurant environment.
• Drive sales and control operating costs across channels.

Skills

Leadership

Time management

Coaching

Customer service

Communication

English

Bahasa Malaysia

Computer literacy

Education

Secondary School/SPM or Diploma/Degree in Food & Service Management

Job description

Ready to lead with passion and make every dining experience memorable? At Nando’s, we’re looking for a motivated Assistant Restaurant Manager to help us create a welcoming, energetic atmosphere for our customers and guide our team to success.

If you thrive in a fast-paced environment, love coaching others, and have a passion for hospitality, we’d love to hear from you!

What you’ll do:

Able to lead, motivate, and inspire your team to be their best.

Manage schedules, monitor stock levels, and anticipate the team’s needs to keep operations running smoothly.

Plan manpower needs, manage recruitment, and identify training opportunities for the restaurant team.

Maintain a clean, safe, and legally compliant restaurant. With a focus on continuous improvement.

Manage waste, recycling, and energy usage in the restaurant.

Able to manage the cost and to improve customer experience

To driving sales across all channels and growing the restaurant sustainably.

Focusing on managing operating costs to boost profitability and overall performance.

To execute local and national marketing plans, driving sales and attracting new customers.

Review and ensure timely, accurate, and complete daily, weekly, and monthly reporting.

Ensure the team understands and is driven by the restaurant's vision and goals.

Take care of your team members by always engaging with and recognizing them.

Perform other tasks as assigned

You will be successful if you have:

Preferably Assistant Managers specializing in Food/Beverage/Restaurant Service or equivalent

Candidate must possess at least a Secondary School/SPM/"O" Level orDiploma/Degree in Food & Service Management

Strong interest and passion in food preparation and serving, have high interest to make a great dining experience

Strong leadership skills, an enforcer and executer, planner, pro-active, resourceful, problem solving, decision making and result oriented

Effective time management, delegation, ability to interpret financial data (Profit & Loss) and decisive on action

Humble, always ready to listen and learn from others

Able to grow and develop others, a natural leader and motivator

Good interpersonal skills, able to interact well with all level.

Computer literate and proficient in Microsoft Office applications

Required to work on shifts, weekends and public holidays

Proficient in English and Bahasa Malaysia

Withdraw your salary anytime, anywhere—no need to wait for payday

• EPF & SOCSO
• Overtime*, Public Holiday, Rest Day
• Incentives & Awards*
• Free staff meal + Meal Card
• Free uniform + campaign T’shirt
• Medical & Insurance Coverage (for you and your Family too!)
• Medical Leave
• Hospitalization Leave
• Maternity & Paternity Leave
• Sabbatical Leave (5 years continuous service)
• Staff activities (quarterly)
• Trainings are provided – To learn & grow with us!
• Opportunities for promotion
• Sabbatical Leave (For Full-Time only)
• Outpatient & Inpatient
• Flexi Working Hours
• Nando's Meal Card (Restaurant Managemet team & HQ)
• Multiple Leaves
• Staff Discount
• Career Development

At Nando’s, it is not just about the chicken. It’s about the people who make the chicken. We are all a part of a big and Fired Up! global family that works hard and plays hard. We like to keep things fun and informal, while fantastic opportunities keep us learning, growing, experiencing and sometimes even partying!

Our brand aims to deliver an all-rounded dining experience that is uniquely Nando’s by holding onto these 5 values: Pride, Passion, Integrity, Family, and Courage. So if you have a strong sense of pride, integrity, passion, drive and love for PERi-PERi chicken, we’ve been looking for you to be part of this hot opportunity to grow with us together and deliver a great Nando’s experience as we expand to the rest of Malaysia.

At Nando’s, it is not just about the chicken. It’s about the people who make the chicken. We are all a part of a big and Fired Up! global family that works hard and plays hard. We like to keep things fun and informal, while fantastic opportunities keep us learning, growing, experiencing and sometimes even partying!

Our brand aims to deliver an all-rounded dining experience that is uniquely Nando’s by holding onto these 5 values: Pride, Passion, Integrity, Family, and Courage. So if you have a strong sense of pride, integrity, passion, drive and love for PERi-PERi chicken, we’ve been looking for you to be part of this hot opportunity to grow with us together and deliver a great Nando’s experience as we expand to the rest of Malaysia.