Restaurant Assistant Manager

Reeracoen Recruitment; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

Jora Malaysia is seeking a Restaurant Assistant Manager to support overall restaurant operations, including daily operations, staff management, customer service, sales and inventory control. The role focuses on ensuring smooth service, high standards and efficient operations at the venue in Malaysia.

The candidate should have at least 2 years in restaurant or F&B operations, with experience as a Restaurant Manager or Assistant Manager, and be fluent in Bahasa Malaysia.

Qualifications

• Minimum 2 years of experience in restaurant or food & beverage operations, with experience as a Restaurant Manager or Assistant Restaurant Manager.
• Fluent in Bahasa Malaysia (Malay).

Responsibilities

• Manage and support daily restaurant operations to ensure smooth and efficient business operations.
• Prepare staff schedules, assign tasks, manage attendance, and provide daily instructions and follow-up to staff.
• Coordinate with front-of-house and kitchen staff to ensure proper operations and smooth preparation and service of food and beverages.
• Monitor service quality and appropriately respond to customer requests, inquiries, and feedback.
• Monitor restaurant sales and KPIs, and implement operational improvements and provide guidance to staff to achieve targets.
• Manage inventory of food, beverages, and other supplies, including ordering, receiving, and maintaining appropriate stock levels.
• Ensure compliance with hygiene, cleanliness, and safety standards, as well as company operating and service standards.
• Handle cash registers, cash management, sales recording, and daily sales-related operations accurately.
• Train and coach new staff to improve service quality and operational skills.
• Support promotional campaigns, new menu launches, and new product introductions.
• Identify operational issues and challenges within the restaurant and work with supervisors to implement appropriate solutions and improvements.
• Oversee opening and closing procedures and perform other duties necessary for smooth restaurant operations.

Skills

Malay language

English language

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

＜Job Summary＞ As a Restaurant Assistant Manager, support overall restaurant operations, including daily operations, staff management, customer service, sales and inventory management, to ensure smooth and efficient operations and the delivery of high-quality service.

＜Key Responsibilities＞ Manage and support daily restaurant operations to ensure smooth and efficient business operations.
Prepare staff schedules, assign tasks, manage attendance, and provide daily instructions and follow-up to staff.
Coordinate with front-of-house and kitchen staff to ensure proper operations and smooth preparation and service of food and beverages.
Monitor service quality and appropriately respond to customer requests, inquiries, and feedback.
Monitor restaurant sales and KPIs, and implement operational improvements and provide guidance to staff to achieve targets.
Manage inventory of food, beverages, and other supplies, including ordering, receiving, and maintaining appropriate stock levels.
Ensure compliance with hygiene, cleanliness, and safety standards, as well as company operating and service standards.
Handle cash registers, cash management, sales recording, and daily sales-related operations accurately.
Train and coach new staff to improve service quality and operational skills.
Support promotional campaigns, new menu launches, and new product introductions.
Identify operational issues and challenges within the restaurant and work with supervisors to implement appropriate solutions and improvements.
Oversee opening and closing procedures and perform other duties necessary for smooth restaurant operations.

Qualifications

• Requirement

  【Must】
  - Minimum 2 years of experience in restaurant or food & beverage operations, with experience as a **Restaurant Manager or Assistant Restaurant Manager**.
  - Fluent in **Bahasa Malaysia (Malay)**.

• English Level

  -

• Other Language

  Malay, English