Resort Housekeeping Leader - VIP & Guest Experience

Berjaya Hotels & Resorts; Bukit Tinggi; On-site; MYR 33,480 - 50,220; Full time

Job summary

A leading hotel group in Malaysia is seeking a Housekeeping Supervisor to oversee daily operations, ensuring adherence to the highest cleanliness standards. The role involves scheduling staff, coordinating maintenance, and addressing guest requests effectively. Candidates should have at least 5 years’ experience in a similar role at a 5-star property and must possess a Diploma in Hotel Management. Fluency in both English and Bahasa Malaysia, as well as strong organizational skills, are essential.

Qualifications

• Minimum 5 years' experience in a similar role at a 5-star hotel.
• Experience in supervising housekeeping operations.
• Ability to work independently and in a team setting.

Responsibilities

• Monitor daily housekeeping operations according to SOP.
• Inspect resort cleanliness and facilities regularly.
• Schedule staff effectively to optimize manpower.
• Coordinate with engineering for maintenance work.
• Respond to guest requests and complaints promptly.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Interpersonal skills

Organizational skills

Computer literate

Education

Diploma in Hotel Management or equivalent

Job description

A leading hotel group in Malaysia is seeking a Housekeeping Supervisor to oversee daily operations, ensuring adherence to the highest cleanliness standards. The role involves scheduling staff, coordinating maintenance, and addressing guest requests effectively. Candidates should have at least 5 years’ experience in a similar role at a 5-star property and must possess a Diploma in Hotel Management. Fluency in both English and Bahasa Malaysia, as well as strong organizational skills, are essential.