Lead Housekeeping Supervisor - Luxury Hotel

SWAN GARDEN HOTEL(MELAKA); Malacca City; On-site; MYR 45,000 - 67,000; Full time

Benefits offered by this job

Career development

Paid time off

Discounted hotel stays

Team environment

Job summary

Swan Garden Resort Hotel in Melaka seeks an experienced Housekeeping Supervisor to lead the housekeeping team and ensure premier cleanliness throughout the hotel. This full-time on-site role focuses on supervising staff, maintaining standards, and coordinating with other departments to deliver an exceptional guest experience.

The ideal candidate has at least 2 years in a supervisory hotel housekeeping role, strong leadership and communication skills, and proficiency with housekeeping software.

Qualifications

• Minimum 2 years supervisory experience in hotel housekeeping.
• Strong attention to detail and high cleanliness standards.
• Excellent communication and leadership skills.
• Proficient with housekeeping software and tools.
• Flexible, adaptable, and able to work under pressure.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Supervising and coordinating the work of the housekeeping team, including assigning tasks, monitoring performance, and providing training and support
• Inspecting guest rooms, public areas, and other hotel spaces to ensure they meet our high standards of cleanliness and presentation
• Ordering and maintaining supplies and equipment necessary for the housekeeping department
• Responding promptly to any guest requests or concerns related to the cleanliness or condition of their room
• Collaborating with other hotel departments to ensure a seamless and efficient guest experience
• Maintaining accurate records and reports related to housekeeping operations

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Adaptability

Attention to detail

Housekeeping software

Tools

Housekeeping software

Job description

Swan Garden Resort Hotel in Melaka seeks an experienced Housekeeping Supervisor to lead the housekeeping team and ensure premier cleanliness throughout the hotel. This full-time on-site role focuses on supervising staff, maintaining standards, and coordinating with other departments to deliver an exceptional guest experience.

The ideal candidate has at least 2 years in a supervisory hotel housekeeping role, strong leadership and communication skills, and proficiency with housekeeping software.