Repair & Test Technician

Support Revolution; Malaysia; On-site; MYR 30,000 - 42,000; Full time

Job summary

Supermicro is seeking a Repair and Testing Technician to test defective products and determine repairs. Responsibilities include motherboard, add-on card, and backplane repair and testing, plus ECO rework and BIOS upgrades to meet quality standards.

The role requires visual inspections, logging repair data in the RMA database, and adhering to established testing procedures in a fast-paced production setting. Strong troubleshooting and teamwork are essential.

Qualifications

• A diploma in electronic or electrical engineering or related certificate preferred
• Fundamental understanding of PC, system and server operations
• Proficient troubleshooting skills for diagnostics and repair
• Familiar with Windows and/or Linux operating systems

Responsibilities

• Perform thorough visual inspections of products prior to testing to ensure readiness and compliance with quality protocols
• Conduct comprehensive tests to identify defective components or areas, logging findings in the RMA repair database
• Execute ECO upgrades to implement design or process modifications
• Adhere to testing procedures to ensure consistency and quality in daily production
• Maintain productivity and accuracy in a fast-paced environment
• Follow company policies and safety procedures
• Take on additional tasks as assigned by supervisor

Skills

Diploma in electronics

PC & server ops

Windows/Linux

Troubleshooting

Diagnostic tools

Education

Diploma in electronic or electrical engineering

Tools

Diagnostic hand tools

Job description

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Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is looking for a Repair and Testing Technician to perform testing of defective products, identify needed repairs, and ensure quality control to commercial standards and customer needs. This position will be responsible for motherboard repair and test, add on card repair and test, backplane repair and test as well as ECO rework and BIOS upgrade. If you enjoy testing and troubleshooting, then this is the job for you.

Essential Duties and Responsibilities:

• Perform thorough visual inspections of products prior to testing to ensure readiness and compliance with quality protocols
• Conduct comprehensive tests to identify defective components or areas, accurately logging all findings within the Return Merchandise Authorization (RMA) repair database .
• Execute Engineering Change Order (ECO) upgrades precisely as required to implement design or process modifications .
• Adhere strictly to supervisor's instructions and established testing procedures to ensure consistency and quality .
• Comply with standardized testing procedures and schedules to consistently meet daily production demands and quality targets.
• Maintain high levels of productivity and accuracy within a dynamic, fast-paced production environment .
• Strictly follow all company and production department policies and procedures to ensure operational integrity and safety .
• Undertake additional tasks or responsibilities as assigned by the supervisor, demonstrating flexibility and commitment .

Qualifications:

• A diploma in electronic or electrical engineering is preferred; however, candidates possessing a related technical certificate will also be given strong consideration.
• Possess a fundamental understanding of Personal Computer (PC), system, and server operations, including proficient basic troubleshooting skills.
• Be proficient in operating systems, specifically Windows and/or Linux, for system diagnostics and repair.
• Demonstrate skilled use of diagnostic hand tools for effective hardware and system evaluation.
• Capable of efficiently managing multiple tasks simultaneously while consistently meeting project deadlines.
• Exhibit a proactive and collaborative team-oriented mindset, with a constructive and solution-focused approach to challenges.
• Demonstrate unwavering reliability, accountability, and a strong sense of professional responsibility in all aspects of work.

Salary Range

RM2,700 ~ RM3,800 monthly

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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