QC Technician

Support Revolution; Kulai; On-site; MYR 36,000 - 60,000; Full time

Job summary

Supermicro is seeking a Quality Assurance Inspector in Malaysia to perform strict quality controls on computer and server components on the production line. The role requires attention to detail, adherence to SOPs, and proactive reporting of defects.

Responsibilities include root cause analysis, CAPA implementation, and maintaining traceable records while collaborating with production, engineering and supply chain teams to ensure seamless quality throughout the product lifecycle.

Qualifications

• Diploma in relevant engineering field; technical certifications a plus.
• Preferably 2 years of quality control experience in high-tech manufacturing.
• Experience with enterprise hardware is advantageous.

Responsibilities

• Conduct thorough quality control inspections of components and finished products per standards.
• Identify, document and report non-conformities to production and engineering teams.
• Perform root cause analysis and contribute to CAPA actions.
• Maintain accurate quality records, logs and test data for traceability.
• Adhere to policies, SOPs and safety guidelines.
• Participate in continuous improvement and quality process enhancements.
• Collaborate with production, engineering and supply chain to ensure quality integration.

Skills

Quality control

Documentation

Teamwork

English

Bahasa Malaysia

Education

Diploma in Mechanical, Electrical & Electronic, Manufacturing, Industrial, Mechatronic Engineering

Job description

Essential Duties and Responsibilities

• Conduct thorough quality control inspections of computer and server components, sub-assemblies, and finished products in alignment with Supermicro's rigorous standards and specifications.
• Identify, document, and report non-conformities, defects, or deviations from quality standards, ensuring clear communication to relevant production and engineering teams.
• Perform root cause analysis for identified quality issues and collaborate with cross-functional teams to implement effective corrective and preventive actions (CAPA).
• Maintain accurate and detailed quality records, inspection logs, and test data, ensuring traceability and compliance with internal and external audit requirements.
• Adhere strictly to all company policies, procedures, and safety guidelines as outlined in the Employee Handbook and other applicable documentation.
• Actively participate in continuous improvement initiatives, contributing to the enhancement of quality processes, Standard Operating Procedures (SOPs), and overall product reliability.
• Collaborate effectively with production, engineering, and supply chain teams to ensure seamless quality integration throughout the product lifecycle.

Qualifications

• Hold a Diploma in Mechanical, Electrical & Electronic, Manufacturing, Industrial, Mechatronic Engineering, or any related Technical or Engineering field. Candidates with relevant technical certifications will also be considered.
• Ideally caniddate possess a minimum of 2 yearsof dedicated quality control experience within the computer, server, or related high-tech manufacturing industry, preferably with exposure to Supermicro products or similar enterprise hardware.
• Demonstrate strong independence, meticulous diligence, proactive initiative, and a consistently positive attitude in a fast-paced production environment.
• Exhibit excellent communication, coordination, and teamwork skills, fostering a collaborative approach to quality assurance.
• Proficient in both English and Bahasa Malaysia, with strong reading comprehension skills, particularly for technical documentation and Standard Operating Procedures (SOPs).
• Capable of performing duties that require prolonged standing and physical presence on the production line for inspection activities.
• Flexible and able to comply with overtime requirements as dictated by production schedules and business needs.
• Familiarity with quality management systems (QMS) and tools, such as Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), or similar methodologies, is highly advantageous.
• Knowledge of ISO 9001, quality systems, 5S, SPC, or QA documentation will be an added advantage.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.