Renewal Sales Specialist — Advisor

CNX; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

CNX in Kuala Lumpur is seeking a Specialist, Renewal Sales (Advisor) to engage customers, demonstrate value, and drive renewals and upsell opportunities. You will manage high volumes of outbound calls and emails, document interactions in the CRM, and collaborate with the sales team.

The role emphasizes mastering product knowledge, forecasting, and handling objections to retain customers and grow revenue, reporting to the Sales Manager in a fast-paced environment.

Job description

CNX in Kuala Lumpur is seeking a Specialist, Renewal Sales (Advisor) to engage customers, demonstrate value, and drive renewals and upsell opportunities. You will manage high volumes of outbound calls and emails, document interactions in the CRM, and collaborate with the sales team.

The role emphasizes mastering product knowledge, forecasting, and handling objections to retain customers and grow revenue, reporting to the Sales Manager in a fast-paced environment.