Remote Operations & Logistics Lead - Procurement & Shopify

Tidal; Kuala Lumpur; Remote; MYR 82,000 - 114,000; Full time

Job summary

Tidal is seeking a proactive Operations & Logistics Manager to own daily procurement, inventory, and logistics for a growing direct-to-consumer wellness brand. This remote, independent contractor role reports to the founders and requires hands-on management of suppliers, packaging partners, freight providers, and the 3PL to ensure timely deliveries and accurate fulfillment.

You will also take over Claude-powered back-end workflows, integrate Claude into operations, and maintain SOPs, reports,

Qualifications

• 3+ years in operations, procurement, logistics, or supply chain.
• Experience managing suppliers, packaging partners, freight providers, and 3PLs.
• Strong inventory and replenishment skills.
• Shopify operations experience and integrations affecting checkout.
• Claude integration and workflows exposure; able to take over existing Claude operations.
• Proficiency in Google Sheets/Excel for tracking and reporting.
• Excellent English (C1–C2), with vendor-call leadership.
• Reliable remote work track record and proactive communication.
• Willingness for full-time exclusive commitment and overlapping with US East shift.

Responsibilities

• Own procurement and supplier execution from PO to 3PL receipt.
• Hold vendors accountable with deadlines and corrective actions.
• Maintain inventory visibility and coordinate replenishment.
• Coordinate freight bookings, shipping docs, tracking, and 3PL performance.
• Manage Shopify settings, subscriptions, and integrations.
• Oversee Claude-powered operations and test changes.
• Track performance and costs, identifying efficiency gains.
• Communicate risks and resolutions promptly and clearly.
• Maintain SOPs and ensure consistent task completion.

Skills

Operations management

Procurement

Logistics coordination

Vendor management

English proficiency

Problem solving

Tools

Claude AI

Shopify

Google Sheets

Microsoft Excel

Order management systems

3PL platforms

Asana

Slack

Job description

Tidal is seeking a proactive Operations & Logistics Manager to own daily procurement, inventory, and logistics for a growing direct-to-consumer wellness brand. This remote, independent contractor role reports to the founders and requires hands-on management of suppliers, packaging partners, freight providers, and the 3PL to ensure timely deliveries and accurate fulfillment.

You will also take over Claude-powered back-end workflows, integrate Claude into operations, and maintain SOPs, reports,