Senior Logistics Operations Specialist

Castlery; Johor; Remote; MYR 90,000 - 130,000; Full time

Job summary

Castlery is recruiting a Senior Logistics Operation Specialist to lead inbound warehouse operations and optimize AU logistics processes from a Malaysia-based remote role. You will own receiving, demurrage risk management, and stock reconciliation, while ensuring high inventory accuracy and efficient inbound planning.

In this position, you will work with external vendors, drive process improvements, and leverage WMS/TMS/ERP systems to translate data into practical actions, ensuring scalable,

Qualifications

• Experience coordinating with external vendors and evaluating supplier performance.
• Proven track record in driving process improvements in warehouse/operations environments.
• Hands-on inventory control, stock reconciliation, and discrepancy investigations.
• Strong data capabilities and ability to translate insights into corrective actions.
• Familiarity with WMS, TMS, and ERP systems.

Responsibilities

• Own inbound warehouse operations to ensure smooth receiving of containers and daily flow.
• Monitor demurrage and detention risks, challenging charges from delays where applicable.
• Maintain inventory accuracy (≥98%) through regular stock reconciliation and investigations.
• Plan inbound activities and warehouse storage to avoid congestion and stay within capacity.

Skills

Vendor coordination

Process improvement

Inventory control

Data analysis

WMS

TMS

ERP systems

Tools

WMS

TMS

ERP systems

Job description

We're rethinking homes for how people really live, and we're looking for a Senior Logistics Operation Specialist to join our Logistics Operations team to help shape the future of living—one thoughtful detail at a time. Operations at Castlery makes it all work—streamlining processes and elevating every customer touchpoint. This is a fully remote role based in Malaysia, supporting our AU logistics operations.

What You'll Be Doing

• Own inbound warehouse operations to ensure smooth receiving of up to three containers per day, preventing disruptions to daily operations.
• Monitor and manage demurrage and detention risks, identifying, challenging, and resolving charges arising from warehouse-related delays where applicable.
• Maintain high inventory accuracy (≥98%) through regular stock reconciliation and independent investigation of discrepancies.
• Proactively manage warehouse storage utilisation and inbound planning to avoid congestion and operate within agreed capacity limits.

What You'll Need To Succeed

• Experience working with external vendors, with exposure to vendor coordination and performance management.
• Demonstrated experience in process improvement initiatives within operations or warehouse environments.
• Hands-on experience in inventory control and stock reconciliation, with strong attention to accuracy and detail.
• Strong systems and data capability, including proficiency in WMS, TMS, and ERP systems.
• Ability to analyse operational data, identify gaps or inefficiencies, and translate insights into practical corrective actions.

Built For Real Life, Designed For What's Next

At Castlery, we've spent over a decade building a brand people love by designing furniture for real life - durable, beautiful, and made to keep up with change.

Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.