Remote Night-Shift Student Advisor: Course Guidance

Think Academy U.S; Malaysia; On-site; MYR 44,640 - 58,032; Part time

Job summary

Think Academy U.S is seeking a dedicated Remote Student Advisor to provide course consultations and support to both prospective and existing students. This part-time role involves answering inquiries, maintaining customer relationships, and collaborating with the team. As part of a globally recognized educational institution, you will help students build a strong foundation in mathematics while enhancing their problem-solving skills. A bachelor's degree and fluency in Chinese are required.

Qualifications

• Fluent in Chinese; CET-4 or above; basic English reading and communication skills.
• Experience in customer service or similar roles preferred.
• Ability to work independently and manage time efficiently.

Responsibilities

• Serve as the first point of contact for users, answering inquiries.
• Maintain strong relationships with existing customers.
• Collaborate with the team to collect customer feedback.

Skills

Customer service skills

Communication skills

Interpersonal skills

Time management

Problem-solving ability

Education

Bachelor’s degree or above from a full-time university

Tools

CRM systems

Office software

Job description

Think Academy U.S is seeking a dedicated Remote Student Advisor to provide course consultations and support to both prospective and existing students. This part-time role involves answering inquiries, maintaining customer relationships, and collaborating with the team. As part of a globally recognized educational institution, you will help students build a strong foundation in mathematics while enhancing their problem-solving skills. A bachelor's degree and fluency in Chinese are required.