Remote Digital Account Manager & Delivery Lead

Digital; Malaysia; On-site; MYR 204,000 - 327,000; Full time

Job summary

Digital is seeking an Account Manager (Full-time, Remote) to support delivery of digital content and creative projects for a portfolio of global clients. You will manage day-to-day client relationships, translate briefs into execution plans, and coordinate freelance talent to ensure high-quality delivery across multiple workstreams.

Role focuses on maintaining proactive client communication, onboarding new engagements, and ensuring alignment between clients, freelancers, and internal teams in

Qualifications

• Experience in account management, client services, or project coordination.
• Background in digital marketing, content, or creative environments.
• Strong organisational and communication skills.
• Ability to manage multiple concurrent projects.
• Experience working with remote or freelance teams preferred.

Responsibilities

• Manage day‑to‑day client relationships across assigned accounts.
• Support onboarding and project setup for new engagements.
• Translate client briefs into clear, structured deliverables.
• Maintain proactive communication with clients and internal teams.
• Coordinate delivery across multiple project types: social media content, copywriting, digital creative, landing pages.
• Track timelines, milestones and delivery progress; escalate issues as needed.
• Coordinate freelance talent across active projects and maintain workflows from brief to delivery.

Skills

Account management

Client coordination

Project coordination

Digital marketing

Freelance coordination

Remote collaboration

Job description

Digital is seeking an Account Manager (Full-time, Remote) to support delivery of digital content and creative projects for a portfolio of global clients. You will manage day-to-day client relationships, translate briefs into execution plans, and coordinate freelance talent to ensure high-quality delivery across multiple workstreams.

Role focuses on maintaining proactive client communication, onboarding new engagements, and ensuring alignment between clients, freelancers, and internal teams in