Remote ANZ Credit Collections Specialist

PPG; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

PPG is seeking an Accounts Receivable professional based in Malaysia to manage collections for Australia and New Zealand markets. You will collaborate with internal teams to resolve disputes, monitor ageing, and ensure adherence to ANZ credit policies.

The role requires experience in AR/Collections, a willingness to rotate shifts, and strong communication skills in English. Hybrid work setup in a Shared Services environment is supported.

Qualifications

• Bachelor's degree in Finance, Accounting, or Business Administration preferred.
• Experience in hybrid/shared services environment.
• 2–5 years in AR, Credit Control, or Collections.
• Willingness to rotate shift schedule.
• Follow Australia and New Zealand public holidays.
• Experience supporting Australia/New Zealand or international markets.
• Organized, analytical and able to work under pressure.
• Excellent interpersonal, communication and presentation skills; English proficiency required.

Responsibilities

• Provide timing and reliable analysis of receivable performance to assist business in understanding collection impact.
• With Collection Worklist, complete work queue with reliable information captured in the system.
• Manage ageing portfolios and proactively follow up on overdue accounts.
• Oversee daily order release for accounts exceeding credit limit and overdue debts.
• Monitor long-outstanding debts and ensure timely acknowledgment.
• Handle Bad Debts Reserve and Write Off per Credit policy with justification.
• Coordinate with third collection agency for recovery of overdue debts.
• Coordinate monthly DSO reports with reliable and accurate comment and submit on time.
• Accept credit card payments; store approval codes and inquiries.
• Process improvement to enhance efficiency and accuracy.

Skills

Accounts Receivable

Credit Control

Collections

Analytical Thinking

English Proficiency

Education

Bachelor's degree in Finance/Accounting

Tools

ERP systems

Job description

PPG is seeking an Accounts Receivable professional based in Malaysia to manage collections for Australia and New Zealand markets. You will collaborate with internal teams to resolve disputes, monitor ageing, and ensure adherence to ANZ credit policies.

The role requires experience in AR/Collections, a willingness to rotate shifts, and strong communication skills in English. Hybrid work setup in a Shared Services environment is supported.