Remittance Operations Specialist — Transactions & Compliance

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 54,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Extra leave

Monthly lifestyle allowance

Mobile reimbursement

Broadband reimbursement

Job summary

TNG Digital Remittance is hiring for a Remittance Operation Support to ensure accurate end-to-end processing of cross-border transfers. You will handle transactions, verify details, and ensure regulatory compliance to deliver a seamless customer experience.

Ideal candidates have 1–2 years in remittance or financial operations, strong communication skills, and the ability to work in a fast-paced environment with high transaction volumes. Rotational shifts are required.

Qualifications

• Experience in remittance operations and risk controls.
• Familiar with AML/KYC rules and regulatory requirements.
• Strong customer service and stakeholder communication skills.

Responsibilities

• Process remittance transactions from initiation to completion with accuracy.
• Verify customer data and ensure AML/KYC compliance.
• Onboard users, respond to inquiries, and resolve issues across channels.

Skills

Remittance operations

AML/KYC

Customer service

Regulatory compliance

Education

Diploma/degree

Tools

Zendesk

Remittance platform

Job description

TNG Digital Remittance is hiring for a Remittance Operation Support to ensure accurate end-to-end processing of cross-border transfers. You will handle transactions, verify details, and ensure regulatory compliance to deliver a seamless customer experience.

Ideal candidates have 1–2 years in remittance or financial operations, strong communication skills, and the ability to work in a fast-paced environment with high transaction volumes. Rotational shifts are required.