Relationship Manager- Trade Sales

Affin Bank Berhad; Kuching; On-site; MYR 70,000 - 110,000; Full time

Job summary

Affin Bank Berhad is seeking a Trade Banking professional to ensure efficient delivery of trade products and provide advisory to internal and external customers. You will manage customer trade utilizations and build strong relationships with Transaction Banking clients, identifying needs and proposing appropriate product solutions.

You will also maintain regulatory compliance, participate in training on Trade Product offerings, and support reporting as part of day-to-day activities, contributing

Qualifications

• Experience in handling trade products and advisory for internal and external customers.
• Understanding of Transaction Banking and trade finance processes.
• Ability to develop proposals on products, services and structures.

Responsibilities

• Ensure efficient delivery of trade products to customers with proactive advisory.
• Manage customer trade utilizations and relation with Transaction Banking clients.

Skills

Trade products knowledge

Transaction Banking

Relationship management

Advisory skills

Compliance and AML/CFT

Reporting and analytics

Training delivery

Job description

Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

1. Ensure efficient, effective and high-quality delivery of trade products to all internal & external customers by constant engagement and provide advisory.
2. Manage and monitor customer’s trade utilizations and business relationship of Transaction Banking customers and identify customer needs and sales opportunities by developing the suitable proposal on product, services and structure.
3. Maintain excellent relationship and good support with customer through scheduled visit and calls, address customer’s requirement and propose solutions to Relationship Manager
4. Ensure the interest of the bank from any losses through exercising due care and diligence in discharging duties assigned and strict adherence to internal procedures and audit requirement.
5. Conduct training on Trade Product, E Trade, Financial Supply Chain (FSC) and any trade solutions to internal/external customer.
6. Provide Trade Sales activities reports i.e., Pipeline Report, E Trade, FSC etc. respectively on weekly/monthly/quarterly basis.
7. Support the bank’s regulatory requirement in compliance to Notices under Foreign Exchange Administration Rules, compliance to AMLCFT which includes transaction monitoring, reporting suspicious transaction and staff training.
8. Support BCP/DRP activities to ensure uninterrupted services to customers in the event of disaster.
9. Support product development, system enhancement, process improvement and control.
10. Participate in projects and any other tasks or assignments as requested by superiors.

People are the heart of AFFIN BANK. We have a positive and supportive environment where we celebrate people’s personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community. Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We're looking for colleagues who share our values and are ready to live them every day. Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today!

"Always About You" At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience. At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation. Our people are at the heart of what we do and remain the focus of our customer centric culture. It’s about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service.