Associate, Client Services

Affin Bank Berhad; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

AFFIN BANK Berhad is seeking an Analyst to support the Relationship Manager in the Corporate Banking Division with administrative tasks and risk mitigation for bank interests. You will help prepare reports and coordinate with branches, risk management, and other teams to ensure timely processing of account-related activities.

The role emphasizes accuracy, independence, and strong communication as you monitor post-disbursement conditions and assist with various banking operations.

Qualifications

• Bachelor degree in any relevant field with admin/system knowledge.
• Basic knowledge of Windows OS and AS400.
• Proficient in Microsoft Office with good communication.
• Ability to work independently with a high level of commitment.

Responsibilities

• Support Relationship Manager in Corporate Banking on administration tasks.
• Prepare Financial Performance Reports for audit purposes.
• Provide monthly reports (Loan Origination, Loan Growth, Review Extensions).
• Liaise with branches, risk management and other stakeholders as needed.
• Monitor post-disbursement conditions and track security documentation progress.
• Assist with Nostro accounts and RMA relationships as required.

Skills

Customer service

Communication

Independent working

Attention to detail

Education

Bachelor Degree

Tools

Windows OS

AS400

Microsoft Office

Job description

Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

JOB PURPOSE

To support the Relationship Manager in Corporate Banking Division on administration task and to ensure the interest of the Bank is protected.

ACCOUNTABILIITIES

• 1- Account Monitoring (MIAs) - to help or assist RM in issuing reminder/ follow up letters.
• 2- Issuance of Letter of Support relating to tendering of projects/contracts and letters to Facility Agent and my other correspondences in relation to account handled.
• 3- To prepare Financial Performance Report for annual audit purpose (for Internal Auditor on yearly basis).
• 4- To provide job related reports (Monthly Loan Origination, Monthly Loan Growth, and Monthly Review Extension) statistics, for Director/HOD consumption (a copy to be furnished to admin coordinator for compilation).
• 5- Liaising with other stakeholders i.e. Branches, Group Risk Management etc., where necessary (i.e. status of applications/request, request for statement/tax invoice, review extension and etc.).
• 6- To monitor all post-disbursement conditions of accounts other than those monitored by LAD (ensure conditions imposed by approving authority are properly recorded in register for monitoring purposes).
• 7- To monitor the progress of security documentation until completion and disbursement (Upon issuance of memo to Business Financial Services and Loan and Administration Department (LAD).
• 8- To keep track on the work progress on memo instruction given to BFS, LAD, and other stakeholders on all accounts.
• 9- To prepare/update interest income earned for the month for Business Units assigned.
• 10- To liaise with LAD/BIS/Treasury and payment centre.
• 11- To assist RM/CA in their absence to request for COF/FD rates from Treasury and revert to customers for drawdown and RC rollovers and drawdown.
• 12- To keep track of KYC review of banks and the progress of completion.
• 13- Assist with the Nostro Account opening for banks.
• 14- To review the requirement of RMA relationship annually, coordinate to establish or cancel RMA relationships.

JOB REQUIREMENT

• A Bachelor Degree in any relevant fields with experience in system/security administration Basic knowledge in all operating system such as Windows, AS400.
• Computer literate with good command in Microsoft Office.
• Good communication and customer service skills.
• Able to work independently with high level of commitments and competency.

People are the heart of AFFIN BANK. We have a positive and supportive environment where we celebrate people’s personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community. Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We're looking for colleagues who share our values and are ready to live them every day. Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today! "Always About You" At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience. At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline "Always about you", was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation. Our people are at the heart of what we do and remain the focus of our customer centric culture. It’s about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service.