Relationship Manager SME

Maybank; Selangor; On-site; MYR 90,000 - 130,000; Full time

Job summary

Maybank in Malaysia is seeking an SME Banking professional to source new SME customers and grow our loan portfolio with exposure up to RM20m. You will promote SME products, perform KYC and credit analysis, and drive revenue through cross-selling insurance and commercial cards. Regular customer visits and strong stakeholder relationships are essential.

The role emphasizes timely loan processing, asset quality, and active community engagement within the Selangor area.

Qualifications

• KYC and due diligence
• Credit analysis and risk assessment
• Relationship building with customers and stakeholders
• Cross-selling and product bundling (Insurance, Commercial Cards)
• Campaign participation and business development activities
• Customer visiting and portfolio growth strategies
• Turnaround time management and quality loan processing

Responsibilities

• Sourcing for new SME customers under SME segment for loan exposure up to RM20m
• Grow the SME portfolio (exposure up to RM20m) in SME Banking to drive sector revenue
• Promote SME products and build rapport with customers, branches and stakeholders
• Drive fee-based income from cross-selling Insurance and Commercial Cards
• Conduct KYC and due diligence on market and credit analysis
• Ensure quality processing of loan applications within specified Turnaround Time
• Foster positive customer relationships and conduct regular customer visits
• Engage with local communities to strengthen relationships in the area

Job description

• Sourcing for new SME customers under SME segment for loan with exposure up to RM20m.
• To grow the SME portfolio (exposure up to RM20m) in SME Banking, contributing to the Sector’s revenue growth.
• Active participation in campaign activities to promote SME products as well as to build and maintain good rapport/relationship with customers, branch, and other stakeholders.
• Drive and generate fee based income from cross selling activities on Insurance and Commercial Cards through product bundling.
• Conducting Know-Your-Customer (KYC), due diligence on market & credit analysis and adhere to asset quality parameter at all time.
• Responsible and ensure quality processing of loan applications is within stipulated Turnaround Time (TAT).
• Foster positive relationship with customer and initiate regular customer visitation to establish better rapport.
• Continuously establish and enhance relationship with the local communities in/within the business areas.