Relationship Manager SME

Maybank; Sarawak; On-site; MYR 60,000 - 120,000; Full time

Job summary

Maybank in Malaysia seeks an SME banking professional to source new SME customers for loans up to RM20m and grow the SME portfolio. You will drive cross-selling of Insurance and Commercial Cards, perform KYC and due diligence, and ensure timely processing of loan applications while maintaining strong customer relationships.

This role emphasizes community engagement and collaboration with branches and stakeholders to grow revenue and asset quality in the SME sector.

Responsibilities

• Sourcing new SME customers under SME segment for loans up to RM20m.
• Grow SME portfolio in SME Banking with exposure up to RM20m and contribute to revenue growth.
• Participate in campaigns to promote SME products and maintain stakeholder rapport.
• Drive fee-based income from cross-selling Insurance and Commercial Cards via bundles.
• Perform KYC and due diligence on market and credit analysis, ensuring asset quality.
• Ensure loan applications are processed within required Turnaround Time (TAT).
• Foster positive customer relationships and visit customers regularly to strengthen rapport.
• Build relationships with local communities within the business area.

Job description

• Sourcing for new SME customers under SME segment for loan with exposure up to RM20m.
• To grow the SME portfolio (exposure up to RM20m) in SME Banking, contributing to the Sector’s revenue growth.
• Active participation in campaign activities to promote SME products as well as to build and maintain good rapport/relationship with customers, branch, and other stakeholders.
• Drive and generate fee based income from cross selling activities on Insurance and Commercial Cards through product bundling.
• Conducting Know-Your-Customer (KYC), due diligence on market & credit analysis and adhere to asset quality parameter at all time.
• Responsible and ensure quality processing of loan applications is within stipulated Turnaround Time (TAT).
• Foster positive relationship with customer and initiate regular customer visitation to establish better rapport.
• Continuously establish and enhance relationship with the local communities in/within the business areas.