Relationship Manager SME

Maybank; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Maybank seeks a proactive SME Banking professional to originate loans up to RM20m for the SME segment in Malaysia. You will grow the SME portfolio, participate in campaigns, and build strong rapport with customers, branches, and stakeholders.

You will drive fee-based income through cross-selling Insurance and Commercial Cards, while performing KYC, market and credit analyses, and ensuring timely, quality loan processing.

Qualifications

• KYC, due diligence and credit analysis are essential requirements.
• Ability to assess credit risk and determine fit for SME lending.
• Strong relationship building and communication with customers and stakeholders.

Responsibilities

• Source new SME loan opportunities with exposure up to RM20m.
• Grow SME portfolio and contribute to revenue via cross-selling.
• Promote SME products through campaigns and build rapport with customers and branches.
• Ensure timely processing of loan applications and maintain high asset quality.

Skills

KYC & due diligence

Credit analysis

Customer relationship management

Cross-selling

Communication skills

Education

Bachelor's degree in Finance/Banking or related field

Tools

CRM software

Job description

• Sourcing for new SME customers under SME segment for loan with exposure up to RM20m.
• To grow the SME portfolio (exposure up to RM20m) in SME Banking, contributing to the Sector’s revenue growth.
• Active participation in campaign activities to promote SME products as well as to build and maintain good rapport/relationship with customers, branch, and other stakeholders.
• Drive and generate fee based income from cross selling activities on Insurance and Commercial Cards through product bundling.
• Conducting Know-Your-Customer (KYC), due diligence on market & credit analysis and adhere to asset quality parameter at all time.
• Responsible and ensure quality processing of loan applications is within stipulated Turnaround Time (TAT).
• Foster positive relationship with customer and initiate regular customer visitation to establish better rapport.
• Continuously establish and enhance relationship with the local communities in/within the business areas.