Relationship Executive SEA

Global Payments; Kuala Lumpur; Vor Ort; MYR 120.000 - 180.000; Vollzeit

Zusammenfassung

Global Payments is seeking a Relationship Executive to support our SEA Enterprise Relationship Management team within the Commercial division. You will focus on sustaining key relationships and driving revenue growth across an assigned portfolio in Southeast Asia.

You will collaborate with client success and implementation teams, prepare client-facing materials, and seek cross-sell opportunities through data analysis.

Qualifikationen

• Experience in account management with commercial acumen.
• At least 5 years of experience interacting and partnering with senior management.
• Keen interest in payments and technology.

Aufgaben

• Focus on account retention and continued revenue growth for assigned portfolio.
• Understand client needs and ensure alignment of client technology and business strategies.
• Prepare client-facing materials to support Relationship Management team in business reviews.
• Uncover cross-sell opportunities through customer research and data analysis.
• Plan and track account activity and performance via CRM tools.
• Collaboration with client success and implementation teams on cross-functional customer issues.
• Act as secondary contact with direct liaison with merchants and proactively coordinate with internal departments to ensure prompt resolution to merchant satisfaction.
• Coordination on all merchant requests, with monitoring to ensure completion within agreed service level.
• Other related duties as assigned.

Kenntnisse

Account management

Commercial acumen

Senior stakeholder engagement

Jobbeschreibung

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Relationship Executive, to support our SEA Enterprise Relationship Management team, to join our ever-evolving Commercial team and help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Globalpayer.

About the team

You will be part of a team that is open, collaborative, entrepreneurial, passionate and above all, fun.

What you’ll own

• Focus on account retention and continued revenue growth for assigned portfolio.
• Understand client needs and ensure alignment of client technology and business strategies.
• Prepare client-facing materials to support Relationship Management team in business reviews.
• Uncover cross-sell opportunities through customer research and data analysis.
• Plan and track account activity and performance via CRM tools.
• Collaboration with client success and implementation teams on cross-functional customer issues.
• Act as secondary contact with direct liaison with merchants and proactively coordinate with internal departments to ensure prompt resolution to merchant satisfaction.
• Coordination on all merchant requests, with monitoring to ensure completion within agreed service level.
• Other related duties as assigned.

What you’ll bring

• Experience in account management with commercial acumen.
• At least 5 years of experience interacting and partnering with senior management.
• Keen interest in payments and technology.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career.

The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team.

We’re curious and innovative – always finding better ways to deliver impact.

We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems.

If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone.

And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises.

Our team of 27,000 experts is dedicated to your success.

Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America.

Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

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EEOC Statement: Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].