Relationship Banking Specialist - Sales & Growth

Alliance Bank Malaysia Berhad; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Alliance Bank Malaysia Berhad is seeking a Sales and Service Management professional to drive sales with Private Banking (PB) customers, expand the base and deepen relationships through cross-selling and referrals. You will collaborate with wealth management and lending teams to deliver bespoke solutions and ensure high service standards.

The role requires 2–3 years in banking with a focus on consumer banking sales, and a strong ability to manage portfolios while maintaining compliance and

Qualifications

• Experience in sales or sales management.
• Commitment to delivering high-quality customer service.
• Ability to work well in a team and adapt to a sales-driven environment.
• Fluent in English, with proficiency in Bahasa Malaysia or Chinese.
• Strong planning, organization and problem-solving skills.

Responsibilities

• Identify and pursue sales opportunities with PB customers and cross-sell products.
• Maintain and grow customer relationships to increase AUM and balances.
• Collaborate with Wealth Management, Branch Operations and Lending hubs for product updates.
• Ensure sales targets are met and provide timely sales reports.
• Uphold compliance, KYC/AML guidelines and manage portfolio-related risk.

Skills

Sales management

Customer service

Team player

Multilingual (English/Malay/Chinese)

Education

Diploma or Degree in Banking/Accounting & Finance/Economics/Marketing/Business Studies

Job description

Alliance Bank Malaysia Berhad is seeking a Sales and Service Management professional to drive sales with Private Banking (PB) customers, expand the base and deepen relationships through cross-selling and referrals. You will collaborate with wealth management and lending teams to deliver bespoke solutions and ensure high service standards.

The role requires 2–3 years in banking with a focus on consumer banking sales, and a strong ability to manage portfolios while maintaining compliance and