Regional Strategy & Operations Lead

Agoda Company Pte. Ltd.; Kampung Malaysia Tambahan; On-site; MYR 180,000 - 300,000; Full time

Job summary

Agoda is seeking a Lead in the Strategy and Operations Team to structure, drive, and land the region’s strategic initiatives. You will run initiatives end-to-end—from framing the problem through planning, governance, execution, and post-launch review—while providing analytical support and strategic advice to Director level to solve complex problems and identify new opportunities.

You will work with regional leadership, prioritize projects, set KPIs, and build tools to improve productivity, with

Qualifications

• 5+ years in program/project management (PMO), operations, or strategy, leading complex programs end-to-end.
• Strong project-structuring skills — turn ambiguous problems into clear plans, workstreams, and milestones.
• Strong analytical and problem-solving skills, comfortable working with data.
• Advanced Excel and PowerPoint skills.
• Working knowledge of SQL and a data visualization tool (Tableau, Superset, or Metabase).
• Comfortable utilizing AI to improve work efficiency, quality and output.
• Some business development or commercial experience.
• Strong communication skills, with ability to influence cross‑functional stakeholders without formal authority.

Responsibilities

• Work closely with regional leadership to define strategic priorities for the markets.
• Lead strategic projects end-to-end — from framing and planning through governance, execution, and review.
• Prioritize and plan projects, then set and drive KPIs to completion.
• Own operational execution and process streamlining.
• Build business cases and secure buy-in from senior stakeholders.
• Analyze data in Excel and automate dashboards and reports for the team.
• Prepare and present executive-ready decks and insights to leadership.
• Build tools that improve team productivity and efficiency.
• Support local teams on commercial development and program/operations improvement.
• Represent the region as an ambassador to other internal teams.

Skills

PMO experience

Operations experience

Strategy experience

Project structuring

Analytical skills

Advanced Excel

PowerPoint

SQL knowledge

Data visualization tools

AI in work

Business development exposure

Communication

Education

Bachelor’s degree or equivalent experience

Tools

Tableau

Superset

Metabase

Job description

Agoda is seeking a Lead in the Strategy and Operations Team to structure, drive, and land the region’s strategic initiatives. You will run initiatives end-to-end—from framing the problem through planning, governance, execution, and post-launch review—while providing analytical support and strategic advice to Director level to solve complex problems and identify new opportunities.

You will work with regional leadership, prioritize projects, set KPIs, and build tools to improve productivity, with