Strategic Operations Lead – Regional

Agoda Company Pte. Ltd.; Kuala Lumpur; On-site; MYR 180,000 - 320,000; Full time

Job summary

Agoda Company Pte. Ltd. in Kuala Lumpur is seeking a Lead in Strategy and Operations to help steer regional priorities, run initiatives end-to-end, and provide analytical guidance to Directors.

You will own projects, define KPIs, build business cases, and automate dashboards while collaborating with regional leadership and local teams. A strong PMO background and SQL/Excel skills are essential.

Qualifications

• 5+ years in PMO, operations, or strategy leading complex programs end-to-end.
• Strong ability to frame problems into clear plans, workstreams and milestones.
• Advanced Excel and PowerPoint skills with data-driven mindset.
• Working knowledge of SQL and data visualization tools (Tableau, Superset or Metabase).
• Business development or commercial experience is a plus.
• Strong communication skills and ability to influence cross-functional stakeholders.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Work with regional leadership to define strategic priorities.
• Lead strategic projects end-to-end—from framing to governance, execution and review.
• Prioritize and plan projects, then set and drive KPIs to completion.
• Build business cases and secure buy-in from senior stakeholders.
• Analyze data in Excel and automate dashboards and reports.
• Prepare executive-ready decks and insights for leadership.
• Develop tools to improve team productivity and efficiency.
• Support local teams on commercial development and operations improvements.
• Represent the region as an ambassador to internal teams.

Skills

PMO experience

Operations

Strategy development

Project structuring

Data analysis

Communication

Cross-functional collaboration

Business development

Education

Bachelor’s degree or equivalent experience

Tools

SQL

Tableau

Excel

PowerPoint

Job description

Agoda Company Pte. Ltd. in Kuala Lumpur is seeking a Lead in Strategy and Operations to help steer regional priorities, run initiatives end-to-end, and provide analytical guidance to Directors.

You will own projects, define KPIs, build business cases, and automate dashboards while collaborating with regional leadership and local teams. A strong PMO background and SQL/Excel skills are essential.