Regional Senior Customer Support & Sales Enablement

ABB Malaysia Sdn. Bhd.; Selangor; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

ABB Motion in Malaysia seeks a Regional Senior Customer Support Specialist to back sales and service activities across Malaysia, Singapore, and Thailand. You will provide technical and commercial support, respond to inquiries, prepare quotations, and help identify new business opportunities.

The role follows a hybrid Work Model (#LI-Hybrid) with regional travel. A Bachelor’s degree in engineering is required; a Master’s is an advantage.

Qualifications

• Bachelor’s degree in engineering is required; master’s degree is an advantage.
• Background in Electrical or Mechanical Engineering providing sales support and other techno-commercial activities.
• Experience in a similar role, ideally in an international or multicultural business environment.
• Strong commercial awareness with a proactive, customer-focused, and sales-driven mindset.
• Excellent communication and relationship-building skills, with the ability to engage customers and stakeholders.
• Fluent in written and spoken English; additional languages are assets.
• Willingness and flexibility to travel within the assigned geographic region.

Responsibilities

• Configuring products mechanically and electrically using available tools and systems.
• Providing professional technical and commercial support to customers and local sales teams.
• Supporting in achieving sales targets related to revenue, profitability, and product mix.
• Collaborating with cross-functional teams to deliver the best solutions for customers.
• Supporting in identifying new business opportunities in line with the country sales strategy.
• Managing sales administration, quotations, customer follow-ups, and support project execution when required.
• Traveling within the assigned region to engage customers and build relationships.

Skills

Customer focus

Communication

Sales support

English proficiency

Cross-functional collaboration

Travel readiness

Education

Bachelor’s in Engineering

Master’s in Engineering (advantage)

Job description

ABB Motion in Malaysia seeks a Regional Senior Customer Support Specialist to back sales and service activities across Malaysia, Singapore, and Thailand. You will provide technical and commercial support, respond to inquiries, prepare quotations, and help identify new business opportunities.

The role follows a hybrid Work Model (#LI-Hybrid) with regional travel. A Bachelor’s degree in engineering is required; a Master’s is an advantage.