Hybrid Regional Senior Technical Support & Sales Specialist

Sourceo Pte Ltd; Selangor; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

ABB Motion is seeking a Regional Senior Customer Support Specialist to back sales and service activities across Malaysia, Singapore, and Thailand. In this role, you’ll provide technical and commercial support, respond to inquiries, prepare quotations, and help identify new business opportunities while building strong customer relationships.

The position involves a hybrid work model and regional travel to engage customers and support continuous improvement within the team.

Qualifications

• Bachelor’s degree in engineering is required; master’s degree is an advantage.
• Experience in a similar role, ideally in an international or multicultural environment.
• Strong commercial awareness with a proactive, customer-focused, and sales-driven mindset.
• Fluent in written and spoken English; proficiency in additional languages is an asset.
• Willingness and flexibility to travel within the assigned geographic region.

Responsibilities

• Configure products mechanically and electrically using available tools and systems.
• Provide professional technical and commercial support to customers and local sales teams.
• Support in achieving sales targets related to revenue, profitability, and product mix.
• Collaborate with cross-functional teams to deliver the best solutions for customers.
• Support in identifying new business opportunities in line with the country sales strategy.
• Manage sales administration, quotations, customer follow-ups, and support project execution when required.
• Travel within the assigned region to engage customers and implement marketing initiatives.

Skills

Customer focus

Sales mindset

Communication skills

Relationship building

Travel availability

Education

Bachelor’s degree in engineering

Master’s degree

Job description

ABB Motion is seeking a Regional Senior Customer Support Specialist to back sales and service activities across Malaysia, Singapore, and Thailand. In this role, you’ll provide technical and commercial support, respond to inquiries, prepare quotations, and help identify new business opportunities while building strong customer relationships.

The position involves a hybrid work model and regional travel to engage customers and support continuous improvement within the team.