Regional Sales Manager (Based in Sabah & Sarawak)

Proton; Kuching; On-site; MYR 60,000 - 120,000; Full time

Job summary

PROTON Capital Sdn. Bhd. in Malaysia is seeking experienced sales professionals to drive regional financing growth across East Malaysia.

You will develop dealer networks, manage key accounts and coordinate cross-functional teams to deliver financing solutions. The role requires strong negotiation, risk awareness and the ability to travel frequently within Sabah and Sarawak. Fluent English and Bahasa Malaysia are preferred, with Mandarin a plus.

Qualifications

• Diploma or above, finance, economics, management or related majors preferred.
• At least 5 years of relevant experience in sales, automotive financial services, Hire Purchase.
• Experience in dealer management and collections or recovery preferred, local network advantageous.
• Strong communication, negotiation and problem-solving skills with risk awareness.
• Able to work independently and coordinate with Head Office; English and Bahasa Malaysia proficiency.

Responsibilities

• Develop and execute regional sales plans to achieve financing targets.
• Maintain dealer relationships, identify opportunities and onboard new dealers.
• Manage day-to-day dealer communications and provide training on products and procedures.
• Coordinate customer enquiries, applications, repayments and resolve issues promptly.
• Follow up on overdue accounts and support repossession/recovery activities as needed.
• Act as regional contact, ensure compliance with policies and report performance and risks.

Skills

Regional Sales

Dealer Management

Customer Service

Collections & Recovery

Compliance

Communication Skills

Education

Diploma or above

Job description

Join PROTON Capital Sdn. Bhd., the newly established automotive financing company and help shape the future of mobility in Malaysia!

We’re assembling a high-performing team of passionate, driven individuals who bring experience and a commitment to excellence.

If you’re ready to contribute your expertise, take ownership, and grow with an organization at the very start of its journey, we want to hear from you.

Vacancies Available (2)

• 1 Position – Kuching, Sarawak
• 1 Position – Kota Kinabalu, Sabah

Job Description

• Regional Sales & Business Development

Develop and execute regional sales plans to achieve financing volume and penetration targets. Develop and maintain dealer relationships, identify business opportunities and support new dealer onboarding.

• Dealer Management & Support

Manage day-to-day dealer communications and coordinate business support across East Malaysia. Provide training on financing products, application procedures and documentation requirements. Follow up on loan applications, approvals and disbursements, working with internal teams to resolve issues.

• Customer Service & Relationship Management

Coordinate customer enquiries, application follow-up, repayment matters and complaints. Work with relevant teams to resolve customer issues and elevate significant cases promptly.

• Local Collections & Recovery

Follow up with overdue customers, conduct field visits where required and monitor repayment arrangements. Coordinate with the Head Office Collections team and provide timely updates on collection progress. Support authorised repossession and recovery activities, including coordination with local service providers.

• Regional Coordination & Compliance

Act as the main regional contact for dealer and customer matters, coordinating with Sales, Credit, Operations and Collections. Ensure activities comply with company policies, delegated authority and applicable requirements. Report regional business performance, collection progress and significant risk or operational issues.

Job Requirement

• Diploma or above, finance, economics, management and other related majors are preferred.
• At least 5 years of relevant experience in sales, automotive financial services, Hire Purchase Business.
• Experience in dealer management and collections or recovery is preferred. Familiarity with the East Malaysia market; an established local dealer network is an advantage.
• Strong communication, negotiation and problem-solving skills, with sound risk and compliance awareness.
• Able to work independently and coordinate effectively with Head Office.
• Proficiency in English and Bahasa Malaysia; Mandarin or East Malaysia local languages is an advantage.
• Must be based in East Malaysia and willing to travel frequently across Sabah and Sarawak.
• Valid driving licence.