Regional Sales Manager / Assistant Manager

Chery; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Chery Malaysia is seeking a Regional Sales Manager/Assistant Manager to oversee regional dealerships, drive sales, ensure compliance, and coach dealer teams to hit targets.

The role requires strategic dealership management, performance analysis, customer experience improvements, and collaboration with internal teams to implement brand initiatives across regional outlets.

Qualifications

• Proven experience in automotive dealership management or dealer development.
• Strong ability to analyse sales data, identify performance gaps, and develop effective action plans.
• Excellent interpersonal and communication skills to influence dealership stakeholders.
• Fluent in English; Mandarin proficiency is an advantage.

Responsibilities

• Regional Dealership Management: Manage assigned dealerships within the region to ensure effective sales and marketing operations.
• Drive dealership performance in line with the brand's overall sales strategy, business objectives, and regional targets.
• Work closely with dealership investors and management to develop strategies and action plans to achieve wholesale and retail sales targets.
• Sales Performance & Target Achievement: Monitor dealership sales performance and ensure targets are achieved to support overall brand and regional wholesale and retail sales requirements.
• Analyse sales performance, market trends, and dealership data to identify gaps, opportunities, and areas for improvement.
• Develop and implement action plans with dealerships to address performance gaps and drive continuous sales growth.
• Customer Satisfaction & Dealership Performance: Monitor dealership retail customer satisfaction performance, including survey take-up rate and customer satisfaction ratings.
• Identify customer experience gaps and work with dealerships to implement improvement initiatives.
• Dealership Compliance & Operational Standards: Ensure dealerships comply with brand policies, standards, and operational requirements.
• Conduct regular follow-ups with dealerships to address compliance gaps and ensure timely implementation of corrective actions.
• Work closely with internal stakeholders to support brand initiatives and operational requirements.
• Dealer Coaching & Relationship Management: Coach and guide dealership Sales Managers and Sales Advisors on sales strategies, performance improvement, and achievement of business targets.
• Build strong working relationships with dealership investors and management to secure alignment and buy-in on business strategies.
• Provide regular guidance, follow-up, and performance feedback to ensure agreed action plans are executed effectively.
• Cross-Functional Coordination: Coordinate with internal stakeholders including Sales, Marketing, Aftersales, and other relevant departments to support dealership performance and business initiatives.
• Manage multiple dealership priorities and ensure timely follow-up and resolution of issues.

Skills

Dealership mgmt

Dealer development

Sales analytics

Interpersonal skills

Stakeholder mgmt

Relationship building

Follow-up

English fluent

Job description

The Regional Sales Manager / Assistant Manager is responsible for managing assigned regional dealerships, driving sales performance, ensuring operational compliance, and coaching dealer teams to achieve sales and customer satisfaction targets.

Job Summary

The Regional Sales Manager / Assistant Manager is responsible for managing assigned regional dealerships, driving sales performance, ensuring operational compliance, and coaching dealer teams to achieve sales and customer satisfaction targets.

Responsibilities

1. Regional Dealership Management

• Manage assigned dealerships within the region to ensure effective sales and marketing operations.

• Drive dealership performance in line with the brand's overall sales strategy, business objectives, and regional targets.

• Work closely with dealership investors and management to develop strategies and action plans to achieve wholesale and retail sales targets.

2. Sales Performance & Target Achievement

• Monitor dealership sales performance and ensure assigned targets are achieved to support overall brand and regional wholesale and retail sales requirements.

• Analyse sales performance, market trends, and dealership data to identify gaps, opportunities, and areas for improvement.

• Develop and implement action plans with dealerships to address performance gaps and drive continuous sales growth.

3. Customer Satisfaction & Dealership Performance

• Monitor dealership retail customer satisfaction performance, including survey take-up rate and customer satisfaction ratings.

• Identify customer experience gaps and work with dealerships to implement appropriate improvement initiatives.

4. Dealership Compliance & Operational Standards

• Ensure dealerships comply with all relevant brand policies, standards, and operational requirements.

• Conduct regular follow-ups with dealerships to address compliance gaps and ensure timely implementation of corrective actions.

• Work closely with internal stakeholders to support the implementation of brand initiatives and operational requirements.

5. Dealer Coaching & Relationship Management

• Coach and guide dealership Sales Managers and Sales Advisors on sales strategies, performance improvement, and achievement of business targets.

• Build strong working relationships with dealership investors and management to secure alignment and buy-in on business strategies.

• Provide regular guidance, follow-up, and performance feedback to ensure agreed action plans are executed effectively.

6. Cross-Functional Coordination

• Coordinate with internal stakeholders including Sales, Marketing, Aftersales, and other relevant departments to support dealership performance and business initiatives.

• Manage multiple dealership priorities and ensure timely follow-up and resolution of issues.

Requirements

• Proven experience in automotive dealership management, dealer development, or a similar role.

• Strong ability to analyse sales data, identify performance gaps, and develop effective action plans to achieve business objectives.

• Excellent interpersonal and communication skills, with the ability to articulate strategies, provide guidance, and influence dealership stakeholders.

• Strong ability to build relationships and secure buy-in from dealership investors, management, and sales teams.

• Strong follow-up skills, persistence, and accountability to ensure agreed strategies and action plans are effectively implemented.

• Fluent in English; proficiency in Mandarin is an advantage for effective communication with Chinese-speaking stakeholders.

Location

BukitDamansara,KualaLumpur