Regional Product / Technical Specialist

Mettler-Toledo International, Inc; Shah Alam; Presencial; MYR 78 000 - 145 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career development

Global exposure

Resumo da oferta

Mettler Toledo is seeking a capable trainer and technical advocate to support regional sales and service teams in Malaysia. The role involves delivering onsite, remote and classroom training, developing materials, and aligning with global training curriculum to improve product knowledge and customer support.

Ideal candidates have engineering background, strong presentation skills, and 3+ years in technical support or service roles within manufacturing industries, including food, chemicals or

Qualificações

• Degree or diploma in Electrical/Electronics/Mechanical Engineering or related field.
• Strong presentation skills and trainer experience with influencing ability.
• Minimum 3 years in technical support, trainer or service for manufacturing sectors.

Responsabilidades

• Analyse training gaps for regional sales/service teams and customers.
• Organise and deliver onsite, remote and classroom training per global curriculum.
• Develop and update training materials and localize content.

Conhecimentos

Presentation skills

Trainer experience

Project management

Time management

Automation knowledge

Control instrumentation

Willing to travel

Driving license

Formação académica

Engineering degree

Ferramentas

MS SQL

C#

C++

Descrição da oferta de emprego

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Our Opening and Your Responsibilities

Training

• Analyse training gaps and requirements for our sales/service force in the region.
• Proactively organize and provide onsite, remote and classroom training to our sales/service personnel and sometimes customers in line with global training curriculum.
• Develop and update training material (e.g. Presentations, video, white papers) and provide local customizations.

Technical Advisory and Product Advocate

• Providing prompt and expert application and product support mainly for Mettler Toledo’s standard industrial weighing solutions (hardware and software solutions) to Mettler-Toledo's sales and service organizations.
• Becoming a competent key technical advisor and product advocate for MT products.
• Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields.

Product Management

• Supporting the Strategic Product Groups (SPGs) in successfully launching and training new products to the region.
• Support the development of certain technical/marketing materials such as FAQ, white paper or application notes/case studies and presentation materials.
• Able understand and note end customer’s current and future requirements and needs.

What You Need to Succeed

Mandatory

• Degree/Diploma in any discipline preferably in Electrical/ Electronics/Mechanical Engineering or related field.
• Strong presentation skills and trainer experience, with an influencing ability.
• Minimum 3 years working experience in a Technical Support, Trainer or Service Environment serving customers in the Manufacturing Industry including Food & Beverages, Chemical, Pharmaceutical.
• Project and time management Skills.
• Knowledge on Automation and Control Instrumentation System (sensors, transmitters, weighing).
• Willing to travel (Asia and Internationally).
• Valid driving license

Preferred

• First hand understanding and experience of technical equipment, process and automation control systems.
• Knowledge on MS SQL, C#, C++ with basic PC software and networking troubleshooting skills.
• Knowledge on PLC Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals) is an advantage.

Our Offer to You

• Career development
• Global exposure

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.